Package com.mypurecloud.sdk.v2.model

Class Ring

java.lang.Object
com.mypurecloud.sdk.v2.model.Ring
All Implemented Interfaces:
Serializable
public class Ring extends Object implements Serializable
Ring
See Also:

  • Constructor Details

    • Ring

      public Ring()

    • Ring

      public Ring(Boolean initWithEmptyList)

  • Method Details

    • expansionCriteria

      public Ring expansionCriteria(List<ExpansionCriterium> expansionCriteria)
      The conditions that will trigger conversations to move to the next bullseye ring.

    • getExpansionCriteria

      public List<ExpansionCriterium> getExpansionCriteria()

    • setExpansionCriteria

      public void setExpansionCriteria(List<ExpansionCriterium> expansionCriteria)

    • actions

      public Ring actions(Actions actions)
      The actions that will be performed just before moving conversations to the next bullseye ring.

    • getActions

      public Actions getActions()

    • setActions

      public void setActions(Actions actions)

    • memberGroups

      public Ring memberGroups(List<MemberGroup> memberGroups)
      The groups of agents associated with the ring, if any. Ring membership will update to match group membership changes.

    • getMemberGroups

      public List<MemberGroup> getMemberGroups()

    • setMemberGroups

      public void setMemberGroups(List<MemberGroup> memberGroups)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object