Package com.mypurecloud.sdk.v2.model

Class RoutingTransferEvent

java.lang.Object
com.mypurecloud.sdk.v2.model.RoutingTransferEvent
All Implemented Interfaces:
Serializable
public class RoutingTransferEvent extends Object implements Serializable
RoutingTransferEvent
See Also:

  • Constructor Details

    • RoutingTransferEvent

      public RoutingTransferEvent()

    • RoutingTransferEvent

      public RoutingTransferEvent(Boolean initWithEmptyList)

  • Method Details

    • eventId

      public RoutingTransferEvent eventId(String eventId)
      A unique (V4 UUID) eventId for this event

    • getEventId

      public String getEventId()

    • setEventId

      public void setEventId(String eventId)

    • eventDateTime

      public RoutingTransferEvent eventDateTime(Date eventDateTime)
      A Date Time representing the time this event occurred. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

    • getEventDateTime

      public Date getEventDateTime()

    • setEventDateTime

      public void setEventDateTime(Date eventDateTime)

    • conversationId

      public RoutingTransferEvent conversationId(String conversationId)
      A unique Id (V4 UUID) identifying this conversation

    • getConversationId

      public String getConversationId()

    • setConversationId

      public void setConversationId(String conversationId)

    • transferType

      public RoutingTransferEvent transferType(RoutingTransferEvent.TransferTypeEnum transferType)
      Indicates the desired type of transfer.

    • getTransferType

      public RoutingTransferEvent.TransferTypeEnum getTransferType()

    • setTransferType

      public void setTransferType(RoutingTransferEvent.TransferTypeEnum transferType)

    • commandId

      public RoutingTransferEvent commandId(String commandId)
      The id (V4 UUID) used by the external platform to refer to the transfer in subsequent *Transfer events.

    • getCommandId

      public String getCommandId()

    • setCommandId

      public void setCommandId(String commandId)

    • initiatingCommunicationId

      public RoutingTransferEvent initiatingCommunicationId(String initiatingCommunicationId)
      Indicates the desired type of transfer.

    • getInitiatingCommunicationId

      public String getInitiatingCommunicationId()

    • setInitiatingCommunicationId

      public void setInitiatingCommunicationId(String initiatingCommunicationId)

    • targetCommunicationId

      public RoutingTransferEvent targetCommunicationId(String targetCommunicationId)
      The id (V4 UUID) of the communication that is being transferred away from. In many cases this will be the same as the `initiatingCommunicationId`.

    • getTargetCommunicationId

      public String getTargetCommunicationId()

    • setTargetCommunicationId

      public void setTargetCommunicationId(String targetCommunicationId)

    • objectCommunicationId

      public RoutingTransferEvent objectCommunicationId(String objectCommunicationId)
      The id (V4 UUID) of the communication that is being transferred.

    • getObjectCommunicationId

      public String getObjectCommunicationId()

    • setObjectCommunicationId

      public void setObjectCommunicationId(String objectCommunicationId)

    • destinationQueueId

      public RoutingTransferEvent destinationQueueId(String destinationQueueId)
      The id (V4 UUID) of the desired destination queue that the object communication should be transferred to.

    • getDestinationQueueId

      public String getDestinationQueueId()

    • setDestinationQueueId

      public void setDestinationQueueId(String destinationQueueId)

    • languageId

      public RoutingTransferEvent languageId(String languageId)
      The unique identifier (V4 UUID) for the language that should be used to determine the destination for the conversation.

    • getLanguageId

      public String getLanguageId()

    • setLanguageId

      public void setLanguageId(String languageId)

    • skillIds

      public RoutingTransferEvent skillIds(List<String> skillIds)
      The unique identifiers (V4 UUID) for the skills that should be used to determine the destination for the conversation.

    • getSkillIds

      public List<String> getSkillIds()

    • setSkillIds

      public void setSkillIds(List<String> skillIds)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object