Package com.mypurecloud.sdk.v2.model

Class SupportCenterSettings

java.lang.Object

com.mypurecloud.sdk.v2.model.SupportCenterSettings

All Implemented Interfaces:

Serializable

public class SupportCenterSettings
extends Object
implements Serializable

Settings concerning knowledge portal (previously support center)

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	SupportCenterSettings.RouterTypeEnum	Router type for knowledge portal (previously support center)

Constructor Summary

Constructors

Constructor	Description
SupportCenterSettings()
SupportCenterSettings(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
SupportCenterSettings	customMessages(List<SupportCenterCustomMessage> customMessages)	Customizable display texts for knowledge portal (previously support center)
SupportCenterSettings	enabled(Boolean enabled)	Whether or not knowledge portal (previously support center) is enabled
SupportCenterSettings	enabledCategories(List<SupportCenterCategory> enabledCategories)	Featured categories for knowledge portal (previously support center) home screen
boolean	equals(Object o)
SupportCenterSettings	feedback(SupportCenterFeedbackSettings feedback)	Customer feedback settings
List<SupportCenterCustomMessage>	getCustomMessages()
Boolean	getEnabled()
List<SupportCenterCategory>	getEnabledCategories()
SupportCenterFeedbackSettings	getFeedback()
AddressableEntityRef	getKnowledgeBase()
SupportCenterLabelFilter	getLabelFilter()
SupportCenterSettings.RouterTypeEnum	getRouterType()
List<SupportCenterScreen>	getScreens()
SupportCenterStyleSetting	getStyleSetting()
int	hashCode()
SupportCenterSettings	knowledgeBase(AddressableEntityRef knowledgeBase)	The knowledge base for knowledge portal (previously support center)
SupportCenterSettings	labelFilter(SupportCenterLabelFilter labelFilter)	Document label filter.
SupportCenterSettings	routerType(SupportCenterSettings.RouterTypeEnum routerType)	Router type for knowledge portal (previously support center)
SupportCenterSettings	screens(List<SupportCenterScreen> screens)	Available screens for the knowledge portal (previously support center) with its modules
void	setCustomMessages(List<SupportCenterCustomMessage> customMessages)
void	setEnabled(Boolean enabled)
void	setEnabledCategories(List<SupportCenterCategory> enabledCategories)
void	setFeedback(SupportCenterFeedbackSettings feedback)
void	setKnowledgeBase(AddressableEntityRef knowledgeBase)
void	setLabelFilter(SupportCenterLabelFilter labelFilter)
void	setRouterType(SupportCenterSettings.RouterTypeEnum routerType)
void	setScreens(List<SupportCenterScreen> screens)
void	setStyleSetting(SupportCenterStyleSetting styleSetting)
SupportCenterSettings	styleSetting(SupportCenterStyleSetting styleSetting)	Style attributes for knowledge portal (previously support center)
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

SupportCenterSettings

public SupportCenterSettings()

SupportCenterSettings

public SupportCenterSettings(Boolean initWithEmptyList)

Method Details

enabled

public SupportCenterSettings enabled(Boolean enabled)

Whether or not knowledge portal (previously support center) is enabled

getEnabled

public Boolean getEnabled()

setEnabled

public void setEnabled(Boolean enabled)

knowledgeBase

public SupportCenterSettings knowledgeBase(AddressableEntityRef knowledgeBase)

The knowledge base for knowledge portal (previously support center)

getKnowledgeBase

public AddressableEntityRef getKnowledgeBase()

setKnowledgeBase

public void setKnowledgeBase(AddressableEntityRef knowledgeBase)

customMessages

public SupportCenterSettings customMessages(List<SupportCenterCustomMessage> customMessages)

Customizable display texts for knowledge portal (previously support center)

getCustomMessages

public List<SupportCenterCustomMessage> getCustomMessages()

setCustomMessages

public void setCustomMessages(List<SupportCenterCustomMessage> customMessages)

routerType

public SupportCenterSettings routerType(SupportCenterSettings.RouterTypeEnum routerType)

Router type for knowledge portal (previously support center)

getRouterType

public SupportCenterSettings.RouterTypeEnum getRouterType()

setRouterType

public void setRouterType(SupportCenterSettings.RouterTypeEnum routerType)

screens

public SupportCenterSettings screens(List<SupportCenterScreen> screens)

Available screens for the knowledge portal (previously support center) with its modules

getScreens

public List<SupportCenterScreen> getScreens()

setScreens

public void setScreens(List<SupportCenterScreen> screens)

enabledCategories

public SupportCenterSettings enabledCategories(List<SupportCenterCategory> enabledCategories)

Featured categories for knowledge portal (previously support center) home screen

getEnabledCategories

public List<SupportCenterCategory> getEnabledCategories()

setEnabledCategories

public void setEnabledCategories(List<SupportCenterCategory> enabledCategories)

labelFilter

public SupportCenterSettings labelFilter(SupportCenterLabelFilter labelFilter)

Document label filter. If set, only documents having at least one of the specified labels will be returned by knowledge document query operations.

getLabelFilter

public SupportCenterLabelFilter getLabelFilter()

setLabelFilter

public void setLabelFilter(SupportCenterLabelFilter labelFilter)

styleSetting

public SupportCenterSettings styleSetting(SupportCenterStyleSetting styleSetting)

Style attributes for knowledge portal (previously support center)

getStyleSetting

public SupportCenterStyleSetting getStyleSetting()

setStyleSetting

public void setStyleSetting(SupportCenterStyleSetting styleSetting)

feedback

public SupportCenterSettings feedback(SupportCenterFeedbackSettings feedback)

Customer feedback settings

getFeedback

public SupportCenterFeedbackSettings getFeedback()

setFeedback

public void setFeedback(SupportCenterFeedbackSettings feedback)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object