Package com.mypurecloud.sdk.v2.model

Class Touchpoint

java.lang.Object
com.mypurecloud.sdk.v2.model.Touchpoint
All Implemented Interfaces:
Serializable
public class Touchpoint extends Object implements Serializable
Touchpoint
See Also:

  • Constructor Details

    • Touchpoint

      public Touchpoint()

    • Touchpoint

      public Touchpoint(Boolean initWithEmptyList)

  • Method Details

    • conversationId

      public Touchpoint conversationId(String conversationId)
      ID of conversation.

    • getConversationId

      public String getConversationId()

    • setConversationId

      public void setConversationId(String conversationId)

    • agentId

      public Touchpoint agentId(String agentId)
      ID of agent.

    • getAgentId

      public String getAgentId()

    • setAgentId

      public void setAgentId(String agentId)

    • associatedValue

      public Touchpoint associatedValue(BigDecimal associatedValue)
      The value attributed to this touchpoint.

    • getAssociatedValue

      public BigDecimal getAssociatedValue()

    • setAssociatedValue

      public void setAssociatedValue(BigDecimal associatedValue)

    • mediaType

      public Touchpoint mediaType(Touchpoint.MediaTypeEnum mediaType)
      Media Type of the touchpoint; allowed values are Email, Message and Voice.

    • getMediaType

      public Touchpoint.MediaTypeEnum getMediaType()

    • setMediaType

      public void setMediaType(Touchpoint.MediaTypeEnum mediaType)

    • createdDate

      public Touchpoint createdDate(Date createdDate)
      Date conversation happened. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

    • getCreatedDate

      public Date getCreatedDate()

    • setCreatedDate

      public void setCreatedDate(Date createdDate)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object