Package com.mypurecloud.sdk.v2.model

Class UserRoutingLanguage

java.lang.Object

com.mypurecloud.sdk.v2.model.UserRoutingLanguage

All Implemented Interfaces:

Serializable

public class UserRoutingLanguage
extends Object
implements Serializable

Represents an organization language assigned to a user. When assigning to a user specify the organization language id as the id.

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	UserRoutingLanguage.StateEnum	Activate or deactivate this routing language.

Constructor Summary

Constructors

Constructor	Description
UserRoutingLanguage()
UserRoutingLanguage(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
boolean	equals(Object o)
String	getId()
String	getLanguageUri()
String	getName()
Double	getProficiency()
String	getSelfUri()
UserRoutingLanguage.StateEnum	getState()
int	hashCode()
UserRoutingLanguage	name(String name)
UserRoutingLanguage	proficiency(Double proficiency)	A rating from 0.0 to 5.0 that indicates how fluent an agent is in a particular language.
void	setName(String name)
void	setProficiency(Double proficiency)
void	setState(UserRoutingLanguage.StateEnum state)
UserRoutingLanguage	state(UserRoutingLanguage.StateEnum state)	Activate or deactivate this routing language.
String	toString()

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

UserRoutingLanguage

public UserRoutingLanguage()

UserRoutingLanguage

public UserRoutingLanguage(Boolean initWithEmptyList)

Method Details

getId

public String getId()

name

public UserRoutingLanguage name(String name)

getName

public String getName()

setName

public void setName(String name)

proficiency

public UserRoutingLanguage proficiency(Double proficiency)

A rating from 0.0 to 5.0 that indicates how fluent an agent is in a particular language. ACD interactions are routed to agents with higher proficiency ratings.

getProficiency

public Double getProficiency()

setProficiency

public void setProficiency(Double proficiency)

state

public UserRoutingLanguage state(UserRoutingLanguage.StateEnum state)

Activate or deactivate this routing language.

getState

public UserRoutingLanguage.StateEnum getState()

setState

public void setState(UserRoutingLanguage.StateEnum state)

getLanguageUri

public String getLanguageUri()

getSelfUri

public String getSelfUri()

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object