Package com.mypurecloud.sdk.v2.model

Class UserRoutingSkillPost

java.lang.Object
com.mypurecloud.sdk.v2.model.UserRoutingSkillPost
All Implemented Interfaces:
Serializable
public class UserRoutingSkillPost extends Object implements Serializable
Represents an organization skill assigned to a user. When assigning to a user specify the organization skill id as the id.
See Also:

  • Constructor Details

    • UserRoutingSkillPost

      public UserRoutingSkillPost()

    • UserRoutingSkillPost

      public UserRoutingSkillPost(Boolean initWithEmptyList)

  • Method Details

    • id

      public UserRoutingSkillPost id(String id)
      The id of the existing routing skill to add to the user

    • getId

      public String getId()

    • setId

      public void setId(String id)

    • proficiency

      public UserRoutingSkillPost proficiency(Double proficiency)
      Proficiency is a rating from 0.0 to 5.0 on how competent an agent is for a particular skill. It is used when a queue is set to \"Best available skills\" mode to allow acd interactions to target agents with higher proficiency ratings.

    • getProficiency

      public Double getProficiency()

    • setProficiency

      public void setProficiency(Double proficiency)

    • getSkillUri

      public String getSkillUri()

    • getSelfUri

      public String getSelfUri()

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object