Package com.mypurecloud.sdk.v2.model

Class WfmHistoricalAdherenceBulkUserResult

java.lang.Object

com.mypurecloud.sdk.v2.model.WfmHistoricalAdherenceBulkUserResult

All Implemented Interfaces:

Serializable

public class WfmHistoricalAdherenceBulkUserResult
extends Object
implements Serializable

WfmHistoricalAdherenceBulkUserResult

See Also:

• Serialized Form

Nested Class Summary

Nested Classes

Modifier and Type	Class	Description
static enum	WfmHistoricalAdherenceBulkUserResult.ImpactEnum	The impact of the current adherence state for this user

Constructor Summary

Constructors

Constructor	Description
WfmHistoricalAdherenceBulkUserResult()
WfmHistoricalAdherenceBulkUserResult(Boolean initWithEmptyList)

Method Summary

Modifier and Type	Method	Description
WfmHistoricalAdherenceBulkUserResult	actuals(List<HistoricalAdherenceActuals> actuals)	List of adherence actuals for this user
WfmHistoricalAdherenceBulkUserResult	adherencePercentage(Double adherencePercentage)	Adherence percentage for this user, in the scale of 0 - 100
WfmHistoricalAdherenceBulkUserResult	conformancePercentage(Double conformancePercentage)	Conformance percentage for this user, in the scale of 0 - 100.
WfmHistoricalAdherenceBulkUserResult	dayMetrics(List<WfmHistoricalAdherenceBulkUserDayMetrics> dayMetrics)	Adherence and conformance metrics for days in query range
boolean	equals(Object o)
WfmHistoricalAdherenceBulkUserResult	exceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)	List of adherence exceptions for this user
List<HistoricalAdherenceActuals>	getActuals()
Double	getAdherencePercentage()
Double	getConformancePercentage()
List<WfmHistoricalAdherenceBulkUserDayMetrics>	getDayMetrics()
List<HistoricalAdherenceExceptionInfo>	getExceptionInfo()
WfmHistoricalAdherenceBulkUserResult.ImpactEnum	getImpact()
String	getUserId()
int	hashCode()
WfmHistoricalAdherenceBulkUserResult	impact(WfmHistoricalAdherenceBulkUserResult.ImpactEnum impact)	The impact of the current adherence state for this user
void	setActuals(List<HistoricalAdherenceActuals> actuals)
void	setAdherencePercentage(Double adherencePercentage)
void	setConformancePercentage(Double conformancePercentage)
void	setDayMetrics(List<WfmHistoricalAdherenceBulkUserDayMetrics> dayMetrics)
void	setExceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)
void	setImpact(WfmHistoricalAdherenceBulkUserResult.ImpactEnum impact)
void	setUserId(String userId)
String	toString()
WfmHistoricalAdherenceBulkUserResult	userId(String userId)	The ID of the user for whom the adherence is queried

Methods inherited from class java.lang.Object

clone, finalize, getClass, notify, notifyAll, wait, wait, wait

Constructor Details

WfmHistoricalAdherenceBulkUserResult

public WfmHistoricalAdherenceBulkUserResult()

WfmHistoricalAdherenceBulkUserResult

public WfmHistoricalAdherenceBulkUserResult(Boolean initWithEmptyList)

Method Details

userId

public WfmHistoricalAdherenceBulkUserResult userId(String userId)

The ID of the user for whom the adherence is queried

getUserId

public String getUserId()

setUserId

public void setUserId(String userId)

adherencePercentage

public WfmHistoricalAdherenceBulkUserResult adherencePercentage(Double adherencePercentage)

Adherence percentage for this user, in the scale of 0 - 100

getAdherencePercentage

public Double getAdherencePercentage()

setAdherencePercentage

public void setAdherencePercentage(Double adherencePercentage)

conformancePercentage

public WfmHistoricalAdherenceBulkUserResult conformancePercentage(Double conformancePercentage)

Conformance percentage for this user, in the scale of 0 - 100. Conformance percentage can be greater than 100 when the actual on-queue time is greater than the scheduled on-queue time for the same period.

getConformancePercentage

public Double getConformancePercentage()

setConformancePercentage

public void setConformancePercentage(Double conformancePercentage)

impact

public WfmHistoricalAdherenceBulkUserResult impact(WfmHistoricalAdherenceBulkUserResult.ImpactEnum impact)

The impact of the current adherence state for this user

getImpact

public WfmHistoricalAdherenceBulkUserResult.ImpactEnum getImpact()

setImpact

public void setImpact(WfmHistoricalAdherenceBulkUserResult.ImpactEnum impact)

exceptionInfo

public WfmHistoricalAdherenceBulkUserResult exceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)

List of adherence exceptions for this user

getExceptionInfo

public List<HistoricalAdherenceExceptionInfo> getExceptionInfo()

setExceptionInfo

public void setExceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)

actuals

public WfmHistoricalAdherenceBulkUserResult actuals(List<HistoricalAdherenceActuals> actuals)

List of adherence actuals for this user

getActuals

public List<HistoricalAdherenceActuals> getActuals()

setActuals

public void setActuals(List<HistoricalAdherenceActuals> actuals)

dayMetrics

public WfmHistoricalAdherenceBulkUserResult dayMetrics(List<WfmHistoricalAdherenceBulkUserDayMetrics> dayMetrics)

Adherence and conformance metrics for days in query range

getDayMetrics

public List<WfmHistoricalAdherenceBulkUserDayMetrics> getDayMetrics()

setDayMetrics

public void setDayMetrics(List<WfmHistoricalAdherenceBulkUserDayMetrics> dayMetrics)

equals

public boolean equals(Object o)

Overrides:

equals in class Object

hashCode

public int hashCode()

Overrides:

hashCode in class Object

toString

public String toString()

Overrides:

toString in class Object