Package com.mypurecloud.sdk.v2.model

Class Wrapup

java.lang.Object
com.mypurecloud.sdk.v2.model.Wrapup
All Implemented Interfaces:
Serializable
public class Wrapup extends Object implements Serializable
Wrapup
See Also:

  • Constructor Details

    • Wrapup

      public Wrapup()

    • Wrapup

      public Wrapup(Boolean initWithEmptyList)

  • Method Details

    • code

      public Wrapup code(String code)
      The user configured wrap up code id.

    • getCode

      public String getCode()

    • setCode

      public void setCode(String code)

    • name

      public Wrapup name(String name)
      The user configured wrap up code name.

    • getName

      public String getName()

    • setName

      public void setName(String name)

    • notes

      public Wrapup notes(String notes)
      Text entered by the agent to describe the call or disposition.

    • getNotes

      public String getNotes()

    • setNotes

      public void setNotes(String notes)

    • tags

      public Wrapup tags(List<String> tags)
      List of tags selected by the agent to describe the call or disposition.

    • getTags

      public List<String> getTags()

    • setTags

      public void setTags(List<String> tags)

    • durationSeconds

      public Wrapup durationSeconds(Integer durationSeconds)
      The length of time in seconds that the agent spent doing after call work.

    • getDurationSeconds

      public Integer getDurationSeconds()

    • setDurationSeconds

      public void setDurationSeconds(Integer durationSeconds)

    • endTime

      public Wrapup endTime(Date endTime)
      The timestamp when the wrapup was finished. Date time is represented as an ISO-8601 string. For example: yyyy-MM-ddTHH:mm:ss[.mmm]Z

    • getEndTime

      public Date getEndTime()

    • setEndTime

      public void setEndTime(Date endTime)

    • provisional

      public Wrapup provisional(Boolean provisional)
      Indicates if this is a pending save and should not require a code to be specified. This allows someone to save some temporary wrapup that will be used later.

    • getProvisional

      public Boolean getProvisional()

    • setProvisional

      public void setProvisional(Boolean provisional)

    • equals

      public boolean equals(Object o)
      Overrides:
      equals in class Object

    • hashCode

      public int hashCode()
      Overrides:
      hashCode in class Object

    • toString

      public String toString()
      Overrides:
      toString in class Object