Uses of Class
com.mypurecloud.sdk.v2.model.AgentOwnedRouting
Packages that use AgentOwnedRouting
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Uses of AgentOwnedRouting in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return AgentOwnedRoutingModifier and TypeMethodDescriptionAgentOwnedRouting.enableAgentOwnedCallbacks(Boolean enableAgentOwnedCallbacks) Indicates if Agent Owned Callbacks are enabled for the queueCreateQueueRequest.getAgentOwnedRouting()Queue.getAgentOwnedRouting()QueueRequest.getAgentOwnedRouting()UserQueue.getAgentOwnedRouting()AgentOwnedRouting.maxOwnedCallbackDelayHours(Integer maxOwnedCallbackDelayHours) The max amount of time a callback can be scheduled out into the future (in hours); Allowable range 1 - 720 hour(s) (inclusive)AgentOwnedRouting.maxOwnedCallbackHours(Integer maxOwnedCallbackHours) The max amount of time a callback can be owned (in hours); Allowable range 1 - 168 hour(s) (inclusive)Methods in com.mypurecloud.sdk.v2.model with parameters of type AgentOwnedRoutingModifier and TypeMethodDescriptionCreateQueueRequest.agentOwnedRouting(AgentOwnedRouting agentOwnedRouting) The Agent Owned Routing settings for the queueQueue.agentOwnedRouting(AgentOwnedRouting agentOwnedRouting) The Agent Owned Routing settings for the queueQueueRequest.agentOwnedRouting(AgentOwnedRouting agentOwnedRouting) The Agent Owned Routing settings for the queueUserQueue.agentOwnedRouting(AgentOwnedRouting agentOwnedRouting) The Agent Owned Routing settings for the queuevoidCreateQueueRequest.setAgentOwnedRouting(AgentOwnedRouting agentOwnedRouting) voidQueue.setAgentOwnedRouting(AgentOwnedRouting agentOwnedRouting) voidQueueRequest.setAgentOwnedRouting(AgentOwnedRouting agentOwnedRouting) voidUserQueue.setAgentOwnedRouting(AgentOwnedRouting agentOwnedRouting)