Uses of Class
com.mypurecloud.sdk.v2.model.AnalyticsConversation
Packages that use AnalyticsConversation
-
Uses of AnalyticsConversation in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return AnalyticsConversationModifier and TypeMethodDescriptionAnalyticsConversation.accessAttributes(List<String> accessAttributes) Set of attributes that limit which users can access the conversationAnalyticsConversation.associatedConversationId(String associatedConversationId) ID of the conversation the initiator is signaling this new conversation is associated withAnalyticsConversation.conferenceStart(Date conferenceStart) The start time of a conference call.AnalyticsConversation.consultationConversationIds(List<String> consultationConversationIds) Set of conversationIds the initiator has signaled this conversation is associated withAnalyticsConversation.conversationEnd(Date conversationEnd) The end time of a conversation.AnalyticsConversation.conversationId(String conversationId) Unique identifier for the conversationAnalyticsConversation.conversationInitiator(AnalyticsConversation.ConversationInitiatorEnum conversationInitiator) Indicates the participant purpose of the participant initiating a message conversationAnalyticsConversation.conversationStart(Date conversationStart) The start time of a conversation.AnalyticsConversation.customerParticipation(Boolean customerParticipation) Indicates a messaging conversation in which the customer participated by sending at least one messageAnalyticsConversation.divisionIds(List<String> divisionIds) Identifier(s) of division(s) associated with a conversationAnalyticsConversation.evaluations(List<AnalyticsEvaluation> evaluations) Evaluations associated with this conversationAnalyticsConversation.externalTag(String externalTag) External tag for the conversationAnalyticsConversation.inactivityTimeout(Date inactivityTimeout) The time in the future, after which this conversation would be considered inactive.AnalyticsConversation.knowledgeBaseIds(List<String> knowledgeBaseIds) The unique identifier(s) of the knowledge base(s) usedAnalyticsConversation.mediaStatsMinConversationMos(Double mediaStatsMinConversationMos) The lowest estimated average MOS among all the audio streams belonging to this conversationAnalyticsConversation.mediaStatsMinConversationRFactor(Double mediaStatsMinConversationRFactor) The lowest R-factor value among all of the audio streams belonging to this conversationAnalyticsConversation.originatingDirection(AnalyticsConversation.OriginatingDirectionEnum originatingDirection) The original direction of the conversationAnalyticsConversation.originatingSocialMediaPublic(Boolean originatingSocialMediaPublic) Indicates that the conversation originated from a public message on social mediaAnalyticsConversation.participants(List<AnalyticsParticipant> participants) Participants in the conversationAnalyticsConversation.resolutions(List<AnalyticsResolution> resolutions) Resolutions associated with this conversationAnalyticsConversation.selfServed(Boolean selfServed) Indicates whether all flow sessions were self servicedAnalyticsConversation.surveys(List<AnalyticsSurvey> surveys) Surveys associated with this conversationMethods in com.mypurecloud.sdk.v2.model that return types with arguments of type AnalyticsConversationMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type AnalyticsConversationModifier and TypeMethodDescriptionAnalyticsConversationAsyncQueryResponse.conversations(List<AnalyticsConversation> conversations) voidAnalyticsConversationAsyncQueryResponse.setConversations(List<AnalyticsConversation> conversations)