Uses of Class
com.mypurecloud.sdk.v2.model.AnalyticsConversationSegment
Packages that use AnalyticsConversationSegment
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Uses of AnalyticsConversationSegment in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return AnalyticsConversationSegmentModifier and TypeMethodDescriptionAnalyticsConversationSegment.audioMuted(Boolean audioMuted) Flag indicating if audio is muted or not (true/false)AnalyticsConversationSegment.conference(Boolean conference) Indicates whether the segment was a conferenceAnalyticsConversationSegment.destinationConversationId(String destinationConversationId) The unique identifier of a new conversation when a conversation is ended for a conferenceAnalyticsConversationSegment.destinationSessionId(String destinationSessionId) The unique identifier of a new session when a session is ended for a conferenceAnalyticsConversationSegment.disconnectType(AnalyticsConversationSegment.DisconnectTypeEnum disconnectType) The session disconnect typeA code corresponding to the error that occurredUnique identifier for a Genesys Cloud groupAnalyticsConversationSegment.properties(List<AnalyticsProperty> properties) Additional segment propertiesAnalyticsConversationSegment.q850ResponseCodes(List<Long> q850ResponseCodes) Q.850 response code(s)Queue identifierAnalyticsConversationSegment.requestedLanguageId(String requestedLanguageId) Unique identifier for the language requested for an interactionAnalyticsConversationSegment.requestedRoutingSkillIds(List<String> requestedRoutingSkillIds) Unique identifier(s) for skill(s) requested for an interactionAnalyticsConversationSegment.requestedRoutingUserIds(List<String> requestedRoutingUserIds) Unique identifier(s) for agent(s) requested for an interactionAnalyticsConversationSegment.scoredAgents(List<AnalyticsScoredAgent> scoredAgents) Scored agentsAnalyticsConversationSegment.segmentEnd(Date segmentEnd) The end time of a segment.AnalyticsConversationSegment.segmentStart(Date segmentStart) The start time of a segment.AnalyticsConversationSegment.segmentType(AnalyticsConversationSegment.SegmentTypeEnum segmentType) The activity that takes place in the segment, such as hold or interactAnalyticsConversationSegment.sipResponseCodes(List<Long> sipResponseCodes) SIP response code(s)AnalyticsConversationSegment.sourceConversationId(String sourceConversationId) The unique identifier of the previous conversation when a new conversation is created for a conferenceAnalyticsConversationSegment.sourceSessionId(String sourceSessionId) The unique identifier of the previous session when a new session is created for a conferenceThe subject for the initial email that started this conversationAnalyticsConversationSegment.videoMuted(Boolean videoMuted) Flag indicating if video is muted/paused or not (true/false)AnalyticsConversationSegment.wrapUpCode(String wrapUpCode) Wrap up codeAnalyticsConversationSegment.wrapUpNote(String wrapUpNote) Note entered by an agent during after-call workAnalyticsConversationSegment.wrapUpTags(List<String> wrapUpTags) Tag(s) assigned during after-call workMethods in com.mypurecloud.sdk.v2.model that return types with arguments of type AnalyticsConversationSegmentMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type AnalyticsConversationSegmentModifier and TypeMethodDescriptionAnalyticsSession.segments(List<AnalyticsConversationSegment> segments) List of segments for this sessionvoidAnalyticsSession.setSegments(List<AnalyticsConversationSegment> segments)