Uses of Class
com.mypurecloud.sdk.v2.model.Callback

Packages that use Callback

Package	Description
com.mypurecloud.sdk.v2.model

Uses of Callback in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return Callback

Modifier and Type	Method	Description
Callback	Callback.afterCallWork(AfterCallWork afterCallWork)	After-call work for the communication.
Callback	Callback.afterCallWorkRequired(Boolean afterCallWorkRequired)	Indicates if after-call work is required for a communication.
Callback	Callback.automatedCallbackConfigId(String automatedCallbackConfigId)	The id of the config for automatically placing the callback (and handling the disposition).
Callback	Callback.callbackNumbers(List<String> callbackNumbers)	The phone number(s) to use to place the callback.
Callback	Callback.callbackScheduledTime(Date callbackScheduledTime)	The timestamp when this communication is scheduled in the provider clock.
Callback	Callback.callbackUserName(String callbackUserName)	The name of the user requesting a callback.
Callback	Callback.callerId(String callerId)	The phone number displayed to recipients of the phone call.
Callback	Callback.callerIdName(String callerIdName)	The name displayed to recipients of the phone call.
Callback	Callback.connectedTime(Date connectedTime)	The timestamp when this communication was connected in the cloud clock.
Callback	Callback.dialerPreview(DialerPreview dialerPreview)	The preview data to be used when this callback is a Preview.
Callback	Callback.direction(Callback.DirectionEnum direction)	The direction of the call
Callback	Callback.disconnectedTime(Date disconnectedTime)	The timestamp when this communication disconnected from the conversation in the provider clock.
Callback	Callback.disconnectType(Callback.DisconnectTypeEnum disconnectType)	System defined string indicating what caused the communication to disconnect.
Callback	Callback.externalCampaign(Boolean externalCampaign)	True if the call for the callback uses external dialing.
Callback	Callback.held(Boolean held)	True if this call is held and the person on this side hears silence.
Callback	Callback.id(String id)	A globally unique identifier for this communication.
Callback	Callback.initialState(Callback.InitialStateEnum initialState)	The initial connection state of this communication.
Callback	Callback.peerId(String peerId)	The id of the peer communication corresponding to a matching leg for this communication.
Callback	Callback.provider(String provider)	The source provider for the callback.
Callback	Callback.queueMediaSettings(ConversationQueueMediaSettings queueMediaSettings)	Represents the queue settings for this media type.
Callback	Callback.scriptId(String scriptId)	The UUID of the script to use.
Callback	Callback.segments(List<Segment> segments)	The time line of the participant's callback, divided into activity segments.
Callback	Callback.skipEnabled(Boolean skipEnabled)	True if the ability to skip a callback should be enabled.
Callback	Callback.startAlertingTime(Date startAlertingTime)	The timestamp the communication has when it is first put into an alerting state.
Callback	Callback.startHoldTime(Date startHoldTime)	The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold.
Callback	Callback.state(Callback.StateEnum state)	The connection state of this communication.
Callback	Callback.timeoutSeconds(Integer timeoutSeconds)	The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled.
Callback	Callback.voicemail(Voicemail voicemail)	The voicemail data to be used when this callback is an ACD voicemail.
Callback	Callback.wrapup(Wrapup wrapup)	Call wrap up or disposition data.

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type Callback

Modifier and Type	Method	Description
List<Callback>	Participant.getCallbacks()

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type Callback

Modifier and Type	Method	Description
Participant	Participant.callbacks(List<Callback> callbacks)
void	Participant.setCallbacks(List<Callback> callbacks)