Uses of Class
com.mypurecloud.sdk.v2.model.CallbackBasic
Packages that use CallbackBasic
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Uses of CallbackBasic in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return CallbackBasicModifier and TypeMethodDescriptionCallbackBasic.afterCallWork(AfterCallWork afterCallWork) After-call work for the communication.CallbackBasic.afterCallWorkRequired(Boolean afterCallWorkRequired) Indicates if after-call work is required for a communication.CallbackBasic.automatedCallbackConfigId(String automatedCallbackConfigId) The id of the config for automatically placing the callback (and handling the disposition).CallbackBasic.callbackNumbers(List<String> callbackNumbers) The phone number(s) to use to place the callback.CallbackBasic.callbackScheduledTime(Date callbackScheduledTime) The timestamp when this communication is scheduled in the provider clock.CallbackBasic.callbackUserName(String callbackUserName) The name of the user requesting a callback.The phone number displayed to recipients of the phone call.CallbackBasic.callerIdName(String callerIdName) The name displayed to recipients of the phone call.CallbackBasic.connectedTime(Date connectedTime) The timestamp when this communication was connected in the cloud clock.CallbackBasic.dialerPreview(DialerPreview dialerPreview) The preview data to be used when this callback is a Preview.CallbackBasic.direction(CallbackBasic.DirectionEnum direction) The direction of the callCallbackBasic.disconnectedTime(Date disconnectedTime) The timestamp when this communication disconnected from the conversation in the provider clock.CallbackBasic.disconnectType(CallbackBasic.DisconnectTypeEnum disconnectType) System defined string indicating what caused the communication to disconnect.CallbackBasic.externalCampaign(Boolean externalCampaign) True if the call for the callback uses external dialing.True if this call is held and the person on this side hears silence.A globally unique identifier for this communication.CallbackBasic.initialState(CallbackBasic.InitialStateEnum initialState) The initial connection state of this communication.The id of the peer communication corresponding to a matching leg for this communication.The source provider for the callback.CallbackBasic.queueMediaSettings(ConversationQueueMediaSettings queueMediaSettings) Represents the queue settings for this media type.The UUID of the script to use.The time line of the participant's callback, divided into activity segments.CallbackBasic.skipEnabled(Boolean skipEnabled) True if the ability to skip a callback should be enabled.CallbackBasic.startAlertingTime(Date startAlertingTime) The timestamp the communication has when it is first put into an alerting state.CallbackBasic.startHoldTime(Date startHoldTime) The timestamp the callback was placed on hold in the cloud clock if the callback is currently on hold.CallbackBasic.state(CallbackBasic.StateEnum state) The connection state of this communication.CallbackBasic.timeoutSeconds(Integer timeoutSeconds) The number of seconds before the system automatically places a call for a callback. 0 means the automatic placement is disabled.The voicemail data to be used when this callback is an ACD voicemail.Call wrap up or disposition data.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type CallbackBasicMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type CallbackBasicModifier and TypeMethodDescriptionParticipantBasic.callbacks(List<CallbackBasic> callbacks) voidParticipantBasic.setCallbacks(List<CallbackBasic> callbacks)