Uses of Class
com.mypurecloud.sdk.v2.model.CampaignInteraction
Packages that use CampaignInteraction
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Uses of CampaignInteraction in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return CampaignInteractionModifier and TypeMethodDescriptionCampaignInteraction.activePreviewCall(Boolean activePreviewCall) Boolean value if there is an active preview call on the interactionCampaignInteraction.agent(DomainEntityRef agent) CampaignInteraction.callerAddress(String callerAddress) CampaignInteraction.callerName(String callerName) CampaignInteraction.callPlacedTime(Date callPlacedTime) The time when the agent or system places the call.CampaignInteraction.callRoutedTime(Date callRoutedTime) The time when the agent was connected to the call.CampaignInteraction.campaign(DomainEntityRef campaign) CampaignInteraction.contact(DomainEntityRef contact) CampaignInteraction.conversation(ConversationBasic conversation) CampaignInteraction.creationTime(Date creationTime) The time when dialer created the interaction.CampaignInteraction.destinationAddress(String destinationAddress) CampaignInteraction.dialerSystemParticipantId(String dialerSystemParticipantId) conversation participant id that is the dialer system participant to monitor the call from dialer perspectiveCampaignInteraction.dialingMode(String dialingMode) CampaignInteraction.disposition(CampaignInteraction.DispositionEnum disposition) Describes what happened with call analysis for instance: disposition.classification.callable.person, disposition.classification.callable.noanswerCampaignInteraction.lastActivePreviewWrapupTime(Date lastActivePreviewWrapupTime) The time when the last preview of the interaction was wrapped up.CampaignInteraction.previewConnectedTime(Date previewConnectedTime) The time when the customer and routing participant are connected.CampaignInteraction.previewPopDeliveredTime(Date previewPopDeliveredTime) Date time is represented as an ISO-8601 string.CampaignInteraction.queue(DomainEntityRef queue) CampaignInteraction.script(DomainEntityRef script) CampaignInteraction.skills(List<DomainEntityRef> skills) Any skills that are attached to the call for routingMethods in com.mypurecloud.sdk.v2.model that return types with arguments of type CampaignInteractionModifier and TypeMethodDescriptionCampaignInteractions.getInteractingInteractions()CampaignInteractions.getPendingInteractions()CampaignInteractions.getPreviewingInteractions()CampaignInteractions.getProceedingInteractions()CampaignInteractions.getScheduledInteractions()Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type CampaignInteractionModifier and TypeMethodDescriptionCampaignInteractions.interactingInteractions(List<CampaignInteraction> interactingInteractions) CampaignInteractions.pendingInteractions(List<CampaignInteraction> pendingInteractions) CampaignInteractions.previewingInteractions(List<CampaignInteraction> previewingInteractions) CampaignInteractions.proceedingInteractions(List<CampaignInteraction> proceedingInteractions) CampaignInteractions.scheduledInteractions(List<CampaignInteraction> scheduledInteractions) voidCampaignInteractions.setInteractingInteractions(List<CampaignInteraction> interactingInteractions) voidCampaignInteractions.setPendingInteractions(List<CampaignInteraction> pendingInteractions) voidCampaignInteractions.setPreviewingInteractions(List<CampaignInteraction> previewingInteractions) voidCampaignInteractions.setProceedingInteractions(List<CampaignInteraction> proceedingInteractions) voidCampaignInteractions.setScheduledInteractions(List<CampaignInteraction> scheduledInteractions)