Uses of Class
com.mypurecloud.sdk.v2.model.CapacityPlanMetricsSummary
Packages that use CapacityPlanMetricsSummary
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Uses of CapacityPlanMetricsSummary in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return CapacityPlanMetricsSummaryModifier and TypeMethodDescriptionCapacityPlanMetricsSummary.attritionFullTimeEquivalentCount(List<Double> attritionFullTimeEquivalentCount) The sum of all staffing group attrition full time equivalent in the capacity plan, aggregated by the selected time granularityCapacityPlanMetricsSummary.attritionPercentage(List<Double> attritionPercentage) The total attrition percentage of staffing groups in the capacity plan in the scale of 0.0-100.0, aggregated by the selected time granularityCapacityPlanMetricsSummary.endOfMonthPlannedFullTimeEquivalentCount(List<Double> endOfMonthPlannedFullTimeEquivalentCount) The total sum of all staffing group end of month planned full time equivalent for this capacity plan, aggregated by the selected time granularityCapacityPlanMetricsSummary.extraTimeUnderTimeFullTimeEquivalentCount(List<Double> extraTimeUnderTimeFullTimeEquivalentCount) The sum of all staffing group extra or under time full time equivalent count in the capacity plan, aggregated by the selected time granularityStaffingGroupAllocationsResponseTemplate.getCapacityPlanMetricsSummary()CapacityPlanMetricsSummary.netFullTimeEquivalentCount(List<Double> netFullTimeEquivalentCount) The sum of all staffing groups net full time equivalent in the capacity plan, aggregated by the selected time granularityCapacityPlanMetricsSummary.newHireFullTimeEquivalentCount(List<Double> newHireFullTimeEquivalentCount) The sum of all staffing group new hire full time equivalent in the capacity plan, aggregated by the selected time granularityCapacityPlanMetricsSummary.plannedFullTimeEquivalentCount(List<Double> plannedFullTimeEquivalentCount) The planned full time equivalent for all staffing groups in the capacity plan, aggregated by the selected time granularityCapacityPlanMetricsSummary.requiredStaffFullTimeEquivalentCount(List<Double> requiredStaffFullTimeEquivalentCount) The total staff requirements for all planning groups in the capacity plan, aggregated by the selected time granularityCapacityPlanMetricsSummary.shrinkageFullTimeEquivalentCount(List<Double> shrinkageFullTimeEquivalentCount) The sum of all staffing groups shrinkage full time equivalent, aggregated by the selected time granularityCapacityPlanMetricsSummary.shrinkagePercentage(List<Double> shrinkagePercentage) The total shrinkage percentage of all staffing groups in the capacity plan in the scale of 0.0-100.0, aggregated by the selected time granularityCapacityPlanMetricsSummary.staffingOverUnderFullTimeEquivalentCount(List<Double> staffingOverUnderFullTimeEquivalentCount) The difference between the summary of planning group required full time equivalent and planned full time equivalent, aggregated by the selected time granularityCapacityPlanMetricsSummary.startingFullTimeEquivalentCount(List<Double> startingFullTimeEquivalentCount) The total starting full time equivalent for all staffing groups in the capacity plan, aggregated by the selected time granularityCapacityPlanMetricsSummary.transfersFullTimeEquivalentCount(List<Double> transfersFullTimeEquivalentCount) The sum of all staffing group projected transfers of agents into or out of this capacity plan, aggregated by the selected time granularityMethods in com.mypurecloud.sdk.v2.model with parameters of type CapacityPlanMetricsSummaryModifier and TypeMethodDescriptionStaffingGroupAllocationsResponseTemplate.capacityPlanMetricsSummary(CapacityPlanMetricsSummary capacityPlanMetricsSummary) The total summary of staffing allocation metrics for this capacity plan, for the selected granularityvoidStaffingGroupAllocationsResponseTemplate.setCapacityPlanMetricsSummary(CapacityPlanMetricsSummary capacityPlanMetricsSummary)