Uses of Class
com.mypurecloud.sdk.v2.model.ChatMediaParticipant
Packages that use ChatMediaParticipant
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Uses of ChatMediaParticipant in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return ChatMediaParticipantModifier and TypeMethodDescriptionThe participant address.ChatMediaParticipant.alertingTimeoutMs(Integer alertingTimeoutMs) Specifies how long the agent has to answer an interaction before being marked as not responding.ChatMediaParticipant.attributes(Map<String, String> attributes) A list of ad-hoc attributes for the participant.ChatMediaParticipant.avatarImageUrl(String avatarImageUrl) If available, the URI to the avatar image of this communication.ChatMediaParticipant.connectedTime(Date connectedTime) The time when this participant went connected for this media (eg: video connected time).ChatMediaParticipant.conversationRoutingData(ConversationRoutingData conversationRoutingData) Information on how a communication should be routed to an agent.ChatMediaParticipant.direction(ChatMediaParticipant.DirectionEnum direction) The participant's direction.ChatMediaParticipant.disconnectType(ChatMediaParticipant.DisconnectTypeEnum disconnectType) The reason the participant was disconnected from the conversation.ChatMediaParticipant.endAcwTime(Date endAcwTime) The timestamp when this participant ended after-call work.The time when this participant went disconnected for this media (eg: video disconnected time).If the conversation ends in error, contains additional error details.ChatMediaParticipant.externalContact(DomainEntityRef externalContact) If this participant represents an external contact, then this will be the reference for the external contact.ChatMediaParticipant.externalContactInitialDivisionId(String externalContactInitialDivisionId) If this participant represents an external contact, then this will be the initial division for the external contact.ChatMediaParticipant.externalOrganization(DomainEntityRef externalOrganization) If this participant represents an external org, then this will be the reference for the external org.ChatMediaParticipant.flaggedReason(ChatMediaParticipant.FlaggedReasonEnum flaggedReason) The reason specifying why participant flagged the conversation.Value is true when the participant is on hold.The unique participant ID.ChatMediaParticipant.journeyContext(JourneyContext journeyContext) Journey System data/context that is applicable to this communication.ChatMediaParticipant.mediaRoles(List<String> mediaRoles) List of roles this participant's media has had on the conversation, ie monitor, coach, etcThe display friendly name of the participant.The time when this participant's communication was last parked.The peer communication corresponding to a matching leg for this communication.The source provider for the communication.The participant's purpose.ChatMediaParticipant.queue(DomainEntityRef queue) The PureCloud queue for this participant.ChatMediaParticipant.resumeTime(Date resumeTime) The time when this participant's communications will resume.The ID of the chat room.ChatMediaParticipant.script(DomainEntityRef script) The Engage script that should be used by this participant.ChatMediaParticipant.startAcwTime(Date startAcwTime) The timestamp when this participant started after-call work.ChatMediaParticipant.startAlertingTime(Date startAlertingTime) The timestamp when it is first put into an alerting state.ChatMediaParticipant.startHoldTime(Date startHoldTime) The time when this participant's hold started.The time when this participant first joined the conversation.ChatMediaParticipant.state(ChatMediaParticipant.StateEnum state) The participant's state.ChatMediaParticipant.team(DomainEntityRef team) The PureCloud team for this participant.ChatMediaParticipant.user(DomainEntityRef user) The PureCloud user for this participant.Wrapup for this participant, if it has been applied.ChatMediaParticipant.wrapupPrompt(String wrapupPrompt) The wrap-up prompt indicating the type of wrap-up to be performed.ChatMediaParticipant.wrapupRequired(Boolean wrapupRequired) Value is true when the participant requires wrap-up.ChatMediaParticipant.wrapupSkipped(Boolean wrapupSkipped) Value is true when the participant has skipped wrap-up.ChatMediaParticipant.wrapupTimeoutMs(Integer wrapupTimeoutMs) The amount of time the participant has to complete wrap-up.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type ChatMediaParticipantMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type ChatMediaParticipantModifier and TypeMethodDescriptionChatConversation.participants(List<ChatMediaParticipant> participants) The list of participants involved in the conversation.voidChatConversation.setParticipants(List<ChatMediaParticipant> participants)