Uses of Class
com.mypurecloud.sdk.v2.model.ConversationActivityEntityData
Packages that use ConversationActivityEntityData
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Uses of ConversationActivityEntityData in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return ConversationActivityEntityDataModifier and TypeMethodDescriptionConversationActivityEntityData.activeRouting(ConversationActivityEntityData.ActiveRoutingEnum activeRouting) Active routing methodConversationActivityEntityData.activityDate(Date activityDate) The time at which the activity was observed.ConversationActivityEntityData.addressFrom(String addressFrom) The address that initiated an actionThe address receiving an actionAutomatic Number Identification (caller's number)ConversationActivityEntityData.conversationId(String conversationId) Unique identifier for the conversationConversationActivityEntityData.convertedFrom(String convertedFrom) Session media type that was converted from in case of a media type conversionConversationActivityEntityData.convertedTo(String convertedTo) Session media type that was converted to in case of a media type conversionConversationActivityEntityData.direction(ConversationActivityEntityData.DirectionEnum direction) The direction of the communicationDialed number identification service (number dialed by the calling party)ConversationActivityEntityData.mediaType(ConversationActivityEntityData.MediaTypeEnum mediaType) The session media typeConversationActivityEntityData.metric(ConversationActivityEntityData.MetricEnum metric) Activity metricConversationActivityEntityData.participantName(String participantName) A human readable name identifying the participantQueue identifierConversationActivityEntityData.requestedLanguageId(String requestedLanguageId) Unique identifier for the language requested for an interactionConversationActivityEntityData.requestedRoutings(List<ConversationActivityEntityData.RequestedRoutingsEnum> requestedRoutings) Routing type(s) for requested/attempted routing methods.ConversationActivityEntityData.requestedRoutingSkillIds(List<String> requestedRoutingSkillIds) Unique identifier(s) for skill(s) requested for an interactionConversationActivityEntityData.routingPriority(Long routingPriority) Routing priority for the current interactionConversationActivityEntityData.scoredAgents(List<ConversationActivityScoredAgent> scoredAgents) Scored agentsThe unique identifier of this sessionThe team ID the user is a member ofConversationActivityEntityData.usedRouting(ConversationActivityEntityData.UsedRoutingEnum usedRouting) Complete routing methodUnique identifier for the userMethods in com.mypurecloud.sdk.v2.model that return types with arguments of type ConversationActivityEntityDataMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type ConversationActivityEntityDataModifier and TypeMethodDescriptionConversationActivityData.entities(List<ConversationActivityEntityData> entities) Details for active entitiesvoidConversationActivityData.setEntities(List<ConversationActivityEntityData> entities)