Uses of Class
com.mypurecloud.sdk.v2.model.ConversationCallEventTopicScoredAgent
Packages that use ConversationCallEventTopicScoredAgent
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Uses of ConversationCallEventTopicScoredAgent in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return ConversationCallEventTopicScoredAgentModifier and TypeMethodDescriptionConversationCallEventTopicScoredAgent.agent(ConversationCallEventTopicUriReference agent) A UriReference for a resourceAgent's score for the current conversation, from 0 - 100, higher being betterMethods in com.mypurecloud.sdk.v2.model that return types with arguments of type ConversationCallEventTopicScoredAgentModifier and TypeMethodDescriptionConversationCallEventTopicConversationRoutingData.getScoredAgents()Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type ConversationCallEventTopicScoredAgentModifier and TypeMethodDescriptionConversationCallEventTopicConversationRoutingData.scoredAgents(List<ConversationCallEventTopicScoredAgent> scoredAgents) A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agentsvoidConversationCallEventTopicConversationRoutingData.setScoredAgents(List<ConversationCallEventTopicScoredAgent> scoredAgents)