Uses of Class
com.mypurecloud.sdk.v2.model.ConversationCallbackEventTopicScoredAgent

Packages that use ConversationCallbackEventTopicScoredAgent

Package	Description
com.mypurecloud.sdk.v2.model

Uses of ConversationCallbackEventTopicScoredAgent in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return ConversationCallbackEventTopicScoredAgent

Modifier and Type	Method	Description
ConversationCallbackEventTopicScoredAgent	ConversationCallbackEventTopicScoredAgent.agent(ConversationCallbackEventTopicUriReference agent)	A UriReference for a resource
ConversationCallbackEventTopicScoredAgent	ConversationCallbackEventTopicScoredAgent.score(Long score)	Agent's score for the current conversation, from 0 - 100, higher being better

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type ConversationCallbackEventTopicScoredAgent

Modifier and Type	Method	Description
List<ConversationCallbackEventTopicScoredAgent>	ConversationCallbackEventTopicConversationRoutingData.getScoredAgents()

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type ConversationCallbackEventTopicScoredAgent

Modifier and Type	Method	Description
ConversationCallbackEventTopicConversationRoutingData	ConversationCallbackEventTopicConversationRoutingData.scoredAgents(List<ConversationCallbackEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	ConversationCallbackEventTopicConversationRoutingData.setScoredAgents(List<ConversationCallbackEventTopicScoredAgent> scoredAgents)