Uses of Class
com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicConversationRoutingData

Packages that use ConversationEmailEventTopicConversationRoutingData

Package	Description
com.mypurecloud.sdk.v2.model

Uses of ConversationEmailEventTopicConversationRoutingData in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return ConversationEmailEventTopicConversationRoutingData

Modifier and Type	Method	Description
ConversationEmailEventTopicConversationRoutingData	ConversationEmailEventTopicEmailMediaParticipant.getConversationRoutingData()
ConversationEmailEventTopicConversationRoutingData	ConversationEmailEventTopicConversationRoutingData.language(ConversationEmailEventTopicUriReference language)	A UriReference for a resource
ConversationEmailEventTopicConversationRoutingData	ConversationEmailEventTopicConversationRoutingData.priority(Long priority)	The priority of the conversation to use for routing decisions
ConversationEmailEventTopicConversationRoutingData	ConversationEmailEventTopicConversationRoutingData.queue(ConversationEmailEventTopicUriReference queue)	A UriReference for a resource
ConversationEmailEventTopicConversationRoutingData	ConversationEmailEventTopicConversationRoutingData.scoredAgents(List<ConversationEmailEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
ConversationEmailEventTopicConversationRoutingData	ConversationEmailEventTopicConversationRoutingData.skills(List<ConversationEmailEventTopicUriReference> skills)	The skills to use for routing decisions

Methods in com.mypurecloud.sdk.v2.model with parameters of type ConversationEmailEventTopicConversationRoutingData

Modifier and Type	Method	Description
ConversationEmailEventTopicEmailMediaParticipant	ConversationEmailEventTopicEmailMediaParticipant.conversationRoutingData(ConversationEmailEventTopicConversationRoutingData conversationRoutingData)
void	ConversationEmailEventTopicEmailMediaParticipant.setConversationRoutingData(ConversationEmailEventTopicConversationRoutingData conversationRoutingData)