Uses of Class
com.mypurecloud.sdk.v2.model.ConversationEmailEventTopicScoredAgent
Packages that use ConversationEmailEventTopicScoredAgent
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Uses of ConversationEmailEventTopicScoredAgent in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return ConversationEmailEventTopicScoredAgentModifier and TypeMethodDescriptionConversationEmailEventTopicScoredAgent.agent(ConversationEmailEventTopicUriReference agent) A UriReference for a resourceAgent's score for the current conversation, from 0 - 100, higher being betterMethods in com.mypurecloud.sdk.v2.model that return types with arguments of type ConversationEmailEventTopicScoredAgentModifier and TypeMethodDescriptionConversationEmailEventTopicConversationRoutingData.getScoredAgents()Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type ConversationEmailEventTopicScoredAgentModifier and TypeMethodDescriptionConversationEmailEventTopicConversationRoutingData.scoredAgents(List<ConversationEmailEventTopicScoredAgent> scoredAgents) A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agentsvoidConversationEmailEventTopicConversationRoutingData.setScoredAgents(List<ConversationEmailEventTopicScoredAgent> scoredAgents)