Uses of Class
com.mypurecloud.sdk.v2.model.ConversationMessageEventTopicConversationRoutingData

Packages that use ConversationMessageEventTopicConversationRoutingData

Package	Description
com.mypurecloud.sdk.v2.model

Uses of ConversationMessageEventTopicConversationRoutingData in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return ConversationMessageEventTopicConversationRoutingData

Modifier and Type	Method	Description
ConversationMessageEventTopicConversationRoutingData	ConversationMessageEventTopicMessageMediaParticipant.getConversationRoutingData()
ConversationMessageEventTopicConversationRoutingData	ConversationMessageEventTopicConversationRoutingData.language(ConversationMessageEventTopicUriReference language)	A UriReference for a resource
ConversationMessageEventTopicConversationRoutingData	ConversationMessageEventTopicConversationRoutingData.priority(Long priority)	The priority of the conversation to use for routing decisions
ConversationMessageEventTopicConversationRoutingData	ConversationMessageEventTopicConversationRoutingData.queue(ConversationMessageEventTopicUriReference queue)	A UriReference for a resource
ConversationMessageEventTopicConversationRoutingData	ConversationMessageEventTopicConversationRoutingData.scoredAgents(List<ConversationMessageEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
ConversationMessageEventTopicConversationRoutingData	ConversationMessageEventTopicConversationRoutingData.skills(List<ConversationMessageEventTopicUriReference> skills)	The skills to use for routing decisions

Methods in com.mypurecloud.sdk.v2.model with parameters of type ConversationMessageEventTopicConversationRoutingData

Modifier and Type	Method	Description
ConversationMessageEventTopicMessageMediaParticipant	ConversationMessageEventTopicMessageMediaParticipant.conversationRoutingData(ConversationMessageEventTopicConversationRoutingData conversationRoutingData)
void	ConversationMessageEventTopicMessageMediaParticipant.setConversationRoutingData(ConversationMessageEventTopicConversationRoutingData conversationRoutingData)