Uses of Class
com.mypurecloud.sdk.v2.model.ConversationVideoEventTopicConversationRoutingData
Packages that use ConversationVideoEventTopicConversationRoutingData
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Uses of ConversationVideoEventTopicConversationRoutingData in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return ConversationVideoEventTopicConversationRoutingDataModifier and TypeMethodDescriptionConversationVideoEventTopicVideoMediaParticipant.getConversationRoutingData()ConversationVideoEventTopicConversationRoutingData.language(ConversationVideoEventTopicUriReference language) A UriReference for a resourceThe priority of the conversation to use for routing decisionsConversationVideoEventTopicConversationRoutingData.queue(ConversationVideoEventTopicUriReference queue) A UriReference for a resourceConversationVideoEventTopicConversationRoutingData.scoredAgents(List<ConversationVideoEventTopicScoredAgent> scoredAgents) A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agentsConversationVideoEventTopicConversationRoutingData.skills(List<ConversationVideoEventTopicUriReference> skills) The skills to use for routing decisionsMethods in com.mypurecloud.sdk.v2.model with parameters of type ConversationVideoEventTopicConversationRoutingDataModifier and TypeMethodDescriptionConversationVideoEventTopicVideoMediaParticipant.conversationRoutingData(ConversationVideoEventTopicConversationRoutingData conversationRoutingData) voidConversationVideoEventTopicVideoMediaParticipant.setConversationRoutingData(ConversationVideoEventTopicConversationRoutingData conversationRoutingData)