Uses of Class
com.mypurecloud.sdk.v2.model.EmailMediaParticipant

Packages that use EmailMediaParticipant

Package	Description
com.mypurecloud.sdk.v2.model

Uses of EmailMediaParticipant in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return EmailMediaParticipant

Modifier and Type	Method	Description
EmailMediaParticipant	EmailMediaParticipant.address(String address)	The participant address.
EmailMediaParticipant	EmailMediaParticipant.alertingTimeoutMs(Integer alertingTimeoutMs)	Specifies how long the agent has to answer an interaction before being marked as not responding.
EmailMediaParticipant	EmailMediaParticipant.attributes(Map<String,String> attributes)	A list of ad-hoc attributes for the participant.
EmailMediaParticipant	EmailMediaParticipant.autoGenerated(Boolean autoGenerated)	Indicates that the email was auto-generated like an Out of Office reply.
EmailMediaParticipant	EmailMediaParticipant.connectedTime(Date connectedTime)	The time when this participant went connected for this media (eg: video connected time).
EmailMediaParticipant	EmailMediaParticipant.conversationRoutingData(ConversationRoutingData conversationRoutingData)	Information on how a communication should be routed to an agent.
EmailMediaParticipant	EmailMediaParticipant.direction(EmailMediaParticipant.DirectionEnum direction)	The participant's direction.
EmailMediaParticipant	EmailMediaParticipant.disconnectType(EmailMediaParticipant.DisconnectTypeEnum disconnectType)	The reason the participant was disconnected from the conversation.
EmailMediaParticipant	EmailMediaParticipant.draftAttachments(List<Attachment> draftAttachments)	A list of uploaded attachments on the email draft.
EmailMediaParticipant	EmailMediaParticipant.endAcwTime(Date endAcwTime)	The timestamp when this participant ended after-call work.
EmailMediaParticipant	EmailMediaParticipant.endTime(Date endTime)	The time when this participant went disconnected for this media (eg: video disconnected time).
EmailMediaParticipant	EmailMediaParticipant.errorInfo(ErrorInfo errorInfo)	If the conversation ends in error, contains additional error details.
EmailMediaParticipant	EmailMediaParticipant.externalContact(DomainEntityRef externalContact)	If this participant represents an external contact, then this will be the reference for the external contact.
EmailMediaParticipant	EmailMediaParticipant.externalContactInitialDivisionId(String externalContactInitialDivisionId)	If this participant represents an external contact, then this will be the initial division for the external contact.
EmailMediaParticipant	EmailMediaParticipant.externalOrganization(DomainEntityRef externalOrganization)	If this participant represents an external org, then this will be the reference for the external org.
EmailMediaParticipant	EmailMediaParticipant.flaggedReason(EmailMediaParticipant.FlaggedReasonEnum flaggedReason)	The reason specifying why participant flagged the conversation.
EmailMediaParticipant	EmailMediaParticipant.held(Boolean held)	Value is true when the participant is on hold.
EmailMediaParticipant	EmailMediaParticipant.id(String id)	The unique participant ID.
EmailMediaParticipant	EmailMediaParticipant.journeyContext(JourneyContext journeyContext)	Journey System data/context that is applicable to this communication.
EmailMediaParticipant	EmailMediaParticipant.mediaRoles(List<String> mediaRoles)	List of roles this participant's media has had on the conversation, ie monitor, coach, etc
EmailMediaParticipant	EmailMediaParticipant.messageId(String messageId)	A globally unique identifier for the stored content of this communication.
EmailMediaParticipant	EmailMediaParticipant.messagesSent(Integer messagesSent)	The number of messages that have been sent in this email conversation.
EmailMediaParticipant	EmailMediaParticipant.name(String name)	The display friendly name of the participant.
EmailMediaParticipant	EmailMediaParticipant.parkTime(Date parkTime)	The time when this participant's communication was last parked.
EmailMediaParticipant	EmailMediaParticipant.peer(String peer)	The peer communication corresponding to a matching leg for this communication.
EmailMediaParticipant	EmailMediaParticipant.provider(String provider)	The source provider for the communication.
EmailMediaParticipant	EmailMediaParticipant.purpose(String purpose)	The participant's purpose.
EmailMediaParticipant	EmailMediaParticipant.queue(DomainEntityRef queue)	The PureCloud queue for this participant.
EmailMediaParticipant	EmailMediaParticipant.resumeTime(Date resumeTime)	The time when this participant's communications will resume.
EmailMediaParticipant	EmailMediaParticipant.script(DomainEntityRef script)	The Engage script that should be used by this participant.
EmailMediaParticipant	EmailMediaParticipant.spam(Boolean spam)	Indicates if the inbound email was marked as spam.
EmailMediaParticipant	EmailMediaParticipant.startAcwTime(Date startAcwTime)	The timestamp when this participant started after-call work.
EmailMediaParticipant	EmailMediaParticipant.startAlertingTime(Date startAlertingTime)	The timestamp when it is first put into an alerting state.
EmailMediaParticipant	EmailMediaParticipant.startHoldTime(Date startHoldTime)	The time when this participant's hold started.
EmailMediaParticipant	EmailMediaParticipant.startTime(Date startTime)	The time when this participant first joined the conversation.
EmailMediaParticipant	EmailMediaParticipant.state(EmailMediaParticipant.StateEnum state)	The participant's state.
EmailMediaParticipant	EmailMediaParticipant.subject(String subject)	The subject of the email.
EmailMediaParticipant	EmailMediaParticipant.team(DomainEntityRef team)	The PureCloud team for this participant.
EmailMediaParticipant	EmailMediaParticipant.user(DomainEntityRef user)	The PureCloud user for this participant.
EmailMediaParticipant	EmailMediaParticipant.wrapup(Wrapup wrapup)	Wrapup for this participant, if it has been applied.
EmailMediaParticipant	EmailMediaParticipant.wrapupPrompt(String wrapupPrompt)	The wrap-up prompt indicating the type of wrap-up to be performed.
EmailMediaParticipant	EmailMediaParticipant.wrapupRequired(Boolean wrapupRequired)	Value is true when the participant requires wrap-up.
EmailMediaParticipant	EmailMediaParticipant.wrapupSkipped(Boolean wrapupSkipped)	Value is true when the participant has skipped wrap-up.
EmailMediaParticipant	EmailMediaParticipant.wrapupTimeoutMs(Integer wrapupTimeoutMs)	The amount of time the participant has to complete wrap-up.

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type EmailMediaParticipant

Modifier and Type	Method	Description
List<EmailMediaParticipant>	EmailConversation.getParticipants()

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type EmailMediaParticipant

Modifier and Type	Method	Description
EmailConversation	EmailConversation.participants(List<EmailMediaParticipant> participants)	The list of participants involved in the conversation.
void	EmailConversation.setParticipants(List<EmailMediaParticipant> participants)