Uses of Class
com.mypurecloud.sdk.v2.model.EscalationRuleRequest
Packages that use EscalationRuleRequest
Package
Description
-
Uses of EscalationRuleRequest in com.mypurecloud.sdk.v2.api
Methods in com.mypurecloud.sdk.v2.api with parameters of type EscalationRuleRequestModifier and TypeMethodDescriptionSocialMediaApi.postSocialmediaEscalationrules(EscalationRuleRequest body) Create an escalation rule.SocialMediaApi.postSocialmediaEscalationrulesWithHttpInfo(EscalationRuleRequest body) Create an escalation rule.SocialMediaApi.putSocialmediaEscalationrule(String escalationRuleId, EscalationRuleRequest body) Update the escalation rule.SocialMediaApi.putSocialmediaEscalationruleWithHttpInfo(String escalationRuleId, EscalationRuleRequest body) Update the escalation rule.Method parameters in com.mypurecloud.sdk.v2.api with type arguments of type EscalationRuleRequestModifier and TypeMethodDescriptionSocialMediaApi.postSocialmediaEscalationrules(ApiRequest<EscalationRuleRequest> request) Create an escalation rule.SocialMediaApiAsync.postSocialmediaEscalationrulesAsync(ApiRequest<EscalationRuleRequest> request, AsyncApiCallback<ApiResponse<EscalationRuleResponse>> callback) Create an escalation rule.SocialMediaApi.putSocialmediaEscalationrule(ApiRequest<EscalationRuleRequest> request) Update the escalation rule.SocialMediaApiAsync.putSocialmediaEscalationruleAsync(ApiRequest<EscalationRuleRequest> request, AsyncApiCallback<ApiResponse<EscalationRuleResponse>> callback) Update the escalation rule. -
Uses of EscalationRuleRequest in com.mypurecloud.sdk.v2.api.request
Methods in com.mypurecloud.sdk.v2.api.request that return EscalationRuleRequestModifier and TypeMethodDescriptionPostSocialmediaEscalationrulesRequest.getBody()PutSocialmediaEscalationruleRequest.getBody()Methods in com.mypurecloud.sdk.v2.api.request that return types with arguments of type EscalationRuleRequestModifier and TypeMethodDescriptionPostSocialmediaEscalationrulesRequest.withHttpInfo()PutSocialmediaEscalationruleRequest.withHttpInfo()Methods in com.mypurecloud.sdk.v2.api.request with parameters of type EscalationRuleRequestModifier and TypeMethodDescriptionvoidPostSocialmediaEscalationrulesRequest.setBody(EscalationRuleRequest body) voidPutSocialmediaEscalationruleRequest.setBody(EscalationRuleRequest body) PostSocialmediaEscalationrulesRequest.Builder.withBody(EscalationRuleRequest body) PostSocialmediaEscalationrulesRequest.withBody(EscalationRuleRequest body) PutSocialmediaEscalationruleRequest.Builder.withBody(EscalationRuleRequest body) PutSocialmediaEscalationruleRequest.withBody(EscalationRuleRequest body) -
Uses of EscalationRuleRequest in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return EscalationRuleRequestModifier and TypeMethodDescriptionEscalationRuleRequest.description(String description) A description of the social escalation rule.EscalationRuleRequest.divisionId(String divisionId) The ID of the division the social escalation rule belongs to.EscalationRuleRequest.facebookEscalation(EscalationTarget facebookEscalation) The target integration configuration used for a Facebook message escalation.EscalationRuleRequest.googleBusinessProfileEscalation(EscalationTarget googleBusinessProfileEscalation) The target integration configuration used for a Google Business Profile message escalation.EscalationRuleRequest.instagramEscalation(EscalationTarget instagramEscalation) The target integration configuration used for an Instagram message escalation.EscalationRuleRequest.matchCriteria(String matchCriteria) The criteria that defines when a social media message should be escalated.The name of the escalation rule.EscalationRuleRequest.openEscalation(EscalationTarget openEscalation) The target integration configuration used for an open message escalation.The priority of the escalation rule.EscalationRuleRequest.status(EscalationRuleRequest.StatusEnum status) The status of the escalation rule.EscalationRuleRequest.twitterEscalation(EscalationTarget twitterEscalation) The target integration configuration used for a X (formerly Twitter) message escalation.