Uses of Class
com.mypurecloud.sdk.v2.model.EscalationRuleResponse
Packages that use EscalationRuleResponse
-
Uses of EscalationRuleResponse in com.mypurecloud.sdk.v2.api
Methods in com.mypurecloud.sdk.v2.api that return EscalationRuleResponseModifier and TypeMethodDescriptionSocialMediaApi.getSocialmediaEscalationrule(GetSocialmediaEscalationruleRequest request) Get a single escalation rule.SocialMediaApi.getSocialmediaEscalationrule(String escalationRuleId, String expand) Get a single escalation rule.SocialMediaApi.postSocialmediaEscalationrules(PostSocialmediaEscalationrulesRequest request) Create an escalation rule.SocialMediaApi.postSocialmediaEscalationrules(EscalationRuleRequest body) Create an escalation rule.SocialMediaApi.putSocialmediaEscalationrule(PutSocialmediaEscalationruleRequest request) Update the escalation rule.SocialMediaApi.putSocialmediaEscalationrule(String escalationRuleId, EscalationRuleRequest body) Update the escalation rule.Methods in com.mypurecloud.sdk.v2.api that return types with arguments of type EscalationRuleResponseModifier and TypeMethodDescriptionSocialMediaApi.getSocialmediaEscalationrule(ApiRequest<Void> request) Get a single escalation rule.SocialMediaApiAsync.getSocialmediaEscalationruleAsync(GetSocialmediaEscalationruleRequest request, AsyncApiCallback<EscalationRuleResponse> callback) Get a single escalation rule.SocialMediaApiAsync.getSocialmediaEscalationruleAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EscalationRuleResponse>> callback) Get a single escalation rule.SocialMediaApi.getSocialmediaEscalationruleWithHttpInfo(String escalationRuleId, String expand) Get a single escalation rule.SocialMediaApi.postSocialmediaEscalationrules(ApiRequest<EscalationRuleRequest> request) Create an escalation rule.SocialMediaApiAsync.postSocialmediaEscalationrulesAsync(PostSocialmediaEscalationrulesRequest request, AsyncApiCallback<EscalationRuleResponse> callback) Create an escalation rule.SocialMediaApiAsync.postSocialmediaEscalationrulesAsync(ApiRequest<EscalationRuleRequest> request, AsyncApiCallback<ApiResponse<EscalationRuleResponse>> callback) Create an escalation rule.SocialMediaApi.postSocialmediaEscalationrulesWithHttpInfo(EscalationRuleRequest body) Create an escalation rule.SocialMediaApi.putSocialmediaEscalationrule(ApiRequest<EscalationRuleRequest> request) Update the escalation rule.SocialMediaApiAsync.putSocialmediaEscalationruleAsync(PutSocialmediaEscalationruleRequest request, AsyncApiCallback<EscalationRuleResponse> callback) Update the escalation rule.SocialMediaApiAsync.putSocialmediaEscalationruleAsync(ApiRequest<EscalationRuleRequest> request, AsyncApiCallback<ApiResponse<EscalationRuleResponse>> callback) Update the escalation rule.SocialMediaApi.putSocialmediaEscalationruleWithHttpInfo(String escalationRuleId, EscalationRuleRequest body) Update the escalation rule.Method parameters in com.mypurecloud.sdk.v2.api with type arguments of type EscalationRuleResponseModifier and TypeMethodDescriptionSocialMediaApiAsync.getSocialmediaEscalationruleAsync(GetSocialmediaEscalationruleRequest request, AsyncApiCallback<EscalationRuleResponse> callback) Get a single escalation rule.SocialMediaApiAsync.getSocialmediaEscalationruleAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<EscalationRuleResponse>> callback) Get a single escalation rule.SocialMediaApiAsync.postSocialmediaEscalationrulesAsync(PostSocialmediaEscalationrulesRequest request, AsyncApiCallback<EscalationRuleResponse> callback) Create an escalation rule.SocialMediaApiAsync.postSocialmediaEscalationrulesAsync(ApiRequest<EscalationRuleRequest> request, AsyncApiCallback<ApiResponse<EscalationRuleResponse>> callback) Create an escalation rule.SocialMediaApiAsync.putSocialmediaEscalationruleAsync(PutSocialmediaEscalationruleRequest request, AsyncApiCallback<EscalationRuleResponse> callback) Update the escalation rule.SocialMediaApiAsync.putSocialmediaEscalationruleAsync(ApiRequest<EscalationRuleRequest> request, AsyncApiCallback<ApiResponse<EscalationRuleResponse>> callback) Update the escalation rule. -
Uses of EscalationRuleResponse in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return EscalationRuleResponseModifier and TypeMethodDescriptionEscalationRuleResponse.dateCreated(Date dateCreated) Timestamp indicating when the escalation rule was created.EscalationRuleResponse.dateModified(Date dateModified) Timestamp indicating when the escalation rule was last updated.EscalationRuleResponse.description(String description) A description of the social escalation rule.EscalationRuleResponse.divisionId(String divisionId) The ID of the division the social escalation rule belongs to.EscalationRuleResponse.facebookEscalation(EscalationTarget facebookEscalation) The target integration configuration used for a Facebook message escalation.EscalationRuleResponse.googleBusinessProfileEscalation(EscalationTarget googleBusinessProfileEscalation) The target integration configuration used for a Google Business Profile message escalation.ID of the escalation rule.EscalationRuleResponse.instagramEscalation(EscalationTarget instagramEscalation) The target integration configuration used for an Instagram message escalation.EscalationRuleResponse.matchCriteria(String matchCriteria) The criteria that defines when a social media message should be escalated.The name of the escalation rule.EscalationRuleResponse.openEscalation(EscalationTarget openEscalation) The target integration configuration used for an open message escalation.The priority of the escalation rule.EscalationRuleResponse.status(EscalationRuleResponse.StatusEnum status) The status of the escalation rule.EscalationRuleResponse.twitterEscalation(EscalationTarget twitterEscalation) The target integration configuration used for a X (formerly Twitter) message escalation.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type EscalationRuleResponseMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type EscalationRuleResponseModifier and TypeMethodDescriptionSocialEscalationResponseEntityListing.entities(List<EscalationRuleResponse> entities) voidSocialEscalationResponseEntityListing.setEntities(List<EscalationRuleResponse> entities)