Uses of Class
com.mypurecloud.sdk.v2.model.Evaluation
Packages that use Evaluation
Package
Description
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Uses of Evaluation in com.mypurecloud.sdk.v2.api
Methods in com.mypurecloud.sdk.v2.api that return EvaluationModifier and TypeMethodDescriptionQualityApi.postQualityConversationEvaluations(PostQualityConversationEvaluationsRequest request) Create an evaluationQualityApi.postQualityConversationEvaluations(String conversationId, EvaluationCreateBody body, String idempotencyKey, String expand) Create an evaluationMethods in com.mypurecloud.sdk.v2.api that return types with arguments of type EvaluationModifier and TypeMethodDescriptionQualityApi.postQualityConversationEvaluations(ApiRequest<EvaluationCreateBody> request) Create an evaluationQualityApiAsync.postQualityConversationEvaluationsAsync(PostQualityConversationEvaluationsRequest request, AsyncApiCallback<Evaluation> callback) Create an evaluationQualityApiAsync.postQualityConversationEvaluationsAsync(ApiRequest<EvaluationCreateBody> request, AsyncApiCallback<ApiResponse<Evaluation>> callback) Create an evaluationQualityApi.postQualityConversationEvaluationsWithHttpInfo(String conversationId, EvaluationCreateBody body, String idempotencyKey, String expand) Create an evaluationMethods in com.mypurecloud.sdk.v2.api with parameters of type EvaluationModifier and TypeMethodDescriptionQualityApi.putQualityConversationEvaluation(String conversationId, String evaluationId, Evaluation body, String expand) Update an evaluation The quality:evaluation:edit permission allows modification of most fields, while the quality:evaluation:editScore permission allows an evaluator to change just the question scores, and the quality:evaluation:editAgentSignoff permission allows an agent to change the agent comments and sign off on the evaluation. authorizedActions is not returned for this PUT request, and is only returned for GET requests to this endpoint.QualityApi.putQualityConversationEvaluationWithHttpInfo(String conversationId, String evaluationId, Evaluation body, String expand) Update an evaluation The quality:evaluation:edit permission allows modification of most fields, while the quality:evaluation:editScore permission allows an evaluator to change just the question scores, and the quality:evaluation:editAgentSignoff permission allows an agent to change the agent comments and sign off on the evaluation. authorizedActions is not returned for this PUT request, and is only returned for GET requests to this endpoint.Method parameters in com.mypurecloud.sdk.v2.api with type arguments of type EvaluationModifier and TypeMethodDescriptionQualityApiAsync.postQualityConversationEvaluationsAsync(PostQualityConversationEvaluationsRequest request, AsyncApiCallback<Evaluation> callback) Create an evaluationQualityApiAsync.postQualityConversationEvaluationsAsync(ApiRequest<EvaluationCreateBody> request, AsyncApiCallback<ApiResponse<Evaluation>> callback) Create an evaluationQualityApi.putQualityConversationEvaluation(ApiRequest<Evaluation> request) Update an evaluation The quality:evaluation:edit permission allows modification of most fields, while the quality:evaluation:editScore permission allows an evaluator to change just the question scores, and the quality:evaluation:editAgentSignoff permission allows an agent to change the agent comments and sign off on the evaluation. authorizedActions is not returned for this PUT request, and is only returned for GET requests to this endpoint.QualityApiAsync.putQualityConversationEvaluationAsync(ApiRequest<Evaluation> request, AsyncApiCallback<ApiResponse<EvaluationResponse>> callback) Update an evaluation The quality:evaluation:edit permission allows modification of most fields, while the quality:evaluation:editScore permission allows an evaluator to change just the question scores, and the quality:evaluation:editAgentSignoff permission allows an agent to change the agent comments and sign off on the evaluation. authorizedActions is not returned for this PUT request, and is only returned for GET requests to this endpoint. -
Uses of Evaluation in com.mypurecloud.sdk.v2.api.request
Methods in com.mypurecloud.sdk.v2.api.request that return EvaluationMethods in com.mypurecloud.sdk.v2.api.request that return types with arguments of type EvaluationMethods in com.mypurecloud.sdk.v2.api.request with parameters of type EvaluationModifier and TypeMethodDescriptionPutQualityConversationEvaluationRequest.builder(String conversationId, String evaluationId, Evaluation body) voidPutQualityConversationEvaluationRequest.setBody(Evaluation body) PutQualityConversationEvaluationRequest.Builder.withBody(Evaluation body) PutQualityConversationEvaluationRequest.withBody(Evaluation body) PutQualityConversationEvaluationRequest.Builder.withRequiredParams(String conversationId, String evaluationId, Evaluation body) -
Uses of Evaluation in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return EvaluationModifier and TypeMethodDescriptionEvaluation.agentHasRead(Boolean agentHasRead) Team of the evaluation agentEvaluation.answers(EvaluationScoringSet answers) Set to false to unassign the evaluation.Evaluation.assignedDate(Date assignedDate) Date time is represented as an ISO-8601 string.Evaluation.assigneeApplicable(Boolean assigneeApplicable) Indicates whether an assignee is applicable for the evaluation.Evaluation.authorizedActions(List<String> authorizedActions) List of user authorized actions on evaluation.Evaluation.calibration(Calibration calibration) Evaluation.changedDate(Date changedDate) Date time is represented as an ISO-8601 string.Evaluation.conversation(ConversationReference conversation) Evaluation.conversationDate(Date conversationDate) Creation date of the conversation.Evaluation.conversationEndDate(Date conversationEndDate) End date of conversation if it had completed before evaluation creation.Evaluation.createdDate(Date createdDate) Date time is represented as an ISO-8601 string.Evaluation.dateAssigneeChanged(Date dateAssigneeChanged) Date when the assignee was last changed.Evaluation.divisionIds(List<String> divisionIds) Evaluation is assigned in the following division(s).Evaluation.evaluationForm(EvaluationForm evaluationForm) Evaluation form used for evaluation.Calibration.getScoringIndex()CalibrationCreate.getScoringIndex()Evaluation.hasAssistanceFailed(Boolean hasAssistanceFailed) Is true when evaluation assistance didn't execute successfullyEvaluation.isScoringIndex(Boolean isScoringIndex) Evaluation.mediaType(List<Evaluation.MediaTypeEnum> mediaType) List of different communication types used in conversation.Evaluation.neverRelease(Boolean neverRelease) Signifies if the evaluation is never to be released.Is only true when the user making the request does not have sufficient permissions to see evaluationEvaluation.releaseDate(Date releaseDate) Date time is represented as an ISO-8601 string.Is only true when evaluation is re-scored.Evaluation.resourceId(String resourceId) Only used for email evaluations.Evaluation.resourceType(Evaluation.ResourceTypeEnum resourceType) The type of resource.Evaluation.revisionCreatedDate(Date revisionCreatedDate) Date time is represented as an ISO-8601 string.Evaluation.status(Evaluation.StatusEnum status) Evaluation.submittedDate(Date submittedDate) Date time is represented as an ISO-8601 string.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type EvaluationModifier and TypeMethodDescriptionEvaluationEntityListing.getEntities()Calibration.getEvaluations()CalibrationCreate.getEvaluations()Participant.getEvaluations()ParticipantBasic.getEvaluations()Methods in com.mypurecloud.sdk.v2.model with parameters of type EvaluationModifier and TypeMethodDescriptionCalibration.scoringIndex(Evaluation scoringIndex) CalibrationCreate.scoringIndex(Evaluation scoringIndex) voidCalibration.setScoringIndex(Evaluation scoringIndex) voidCalibrationCreate.setScoringIndex(Evaluation scoringIndex) Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type EvaluationModifier and TypeMethodDescriptionEvaluationEntityListing.entities(List<Evaluation> entities) Calibration.evaluations(List<Evaluation> evaluations) CalibrationCreate.evaluations(List<Evaluation> evaluations) Participant.evaluations(List<Evaluation> evaluations) ParticipantBasic.evaluations(List<Evaluation> evaluations) voidEvaluationEntityListing.setEntities(List<Evaluation> entities) voidCalibration.setEvaluations(List<Evaluation> evaluations) voidCalibrationCreate.setEvaluations(List<Evaluation> evaluations) voidParticipant.setEvaluations(List<Evaluation> evaluations) voidParticipantBasic.setEvaluations(List<Evaluation> evaluations)