Uses of Class
com.mypurecloud.sdk.v2.model.FlowActivityEntityData
Packages that use FlowActivityEntityData
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Uses of FlowActivityEntityData in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return FlowActivityEntityDataModifier and TypeMethodDescriptionFlowActivityEntityData.activeRouting(FlowActivityEntityData.ActiveRoutingEnum activeRouting) Active routing methodFlowActivityEntityData.activityDate(Date activityDate) The time at which the activity was observed.FlowActivityEntityData.addressFrom(String addressFrom) The address that initiated an actionThe address receiving an actionAutomatic Number Identification (caller's number)FlowActivityEntityData.conversationId(String conversationId) Unique identifier for the conversationFlowActivityEntityData.convertedFrom(String convertedFrom) Session media type that was converted from in case of a media type conversionFlowActivityEntityData.convertedTo(String convertedTo) Session media type that was converted to in case of a media type conversionFlowActivityEntityData.direction(FlowActivityEntityData.DirectionEnum direction) The direction of the communicationDialed number identification service (number dialed by the calling party)The unique identifier of this flowFlowActivityEntityData.flowType(FlowActivityEntityData.FlowTypeEnum flowType) The type of this flowFlowActivityEntityData.mediaType(FlowActivityEntityData.MediaTypeEnum mediaType) The session media typeFlowActivityEntityData.metric(FlowActivityEntityData.MetricEnum metric) Activity metricFlowActivityEntityData.participantName(String participantName) A human readable name identifying the participantQueue identifierFlowActivityEntityData.requestedLanguageId(String requestedLanguageId) Unique identifier for the language requested for an interactionFlowActivityEntityData.requestedRoutings(List<FlowActivityEntityData.RequestedRoutingsEnum> requestedRoutings) Routing type(s) for requested/attempted routing methods.FlowActivityEntityData.requestedRoutingSkillIds(List<String> requestedRoutingSkillIds) Unique identifier(s) for skill(s) requested for an interactionFlowActivityEntityData.routingPriority(Long routingPriority) Routing priority for the current interactionFlowActivityEntityData.scoredAgents(List<FlowActivityScoredAgent> scoredAgents) Scored agentsThe unique identifier of this sessionThe team ID the user is a member ofFlowActivityEntityData.usedRouting(FlowActivityEntityData.UsedRoutingEnum usedRouting) Complete routing methodUnique identifier for the userMethods in com.mypurecloud.sdk.v2.model that return types with arguments of type FlowActivityEntityDataMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type FlowActivityEntityDataModifier and TypeMethodDescriptionFlowActivityData.entities(List<FlowActivityEntityData> entities) Details for active entitiesvoidFlowActivityData.setEntities(List<FlowActivityEntityData> entities)