Uses of Class
com.mypurecloud.sdk.v2.model.HistoricalAdherenceExceptionInfo

Packages that use HistoricalAdherenceExceptionInfo

Package	Description
com.mypurecloud.sdk.v2.model

Uses of HistoricalAdherenceExceptionInfo in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return HistoricalAdherenceExceptionInfo

Modifier and Type	Method	Description
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.actualActivityCategory(HistoricalAdherenceExceptionInfo.ActualActivityCategoryEnum actualActivityCategory)	Activity for which the user is actually engaged
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.actualActivityCodeId(String actualActivityCodeId)	The ID of the actual activity code for this user
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.endOffsetSeconds(Integer endOffsetSeconds)	Exception end offset in seconds relative to query start time
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.impact(HistoricalAdherenceExceptionInfo.ImpactEnum impact)	The impact of the current adherence state for this user
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.routingStatus(HistoricalAdherenceExceptionInfo.RoutingStatusEnum routingStatus)	Actual underlying routing status, used to determine whether a user is actually in adherence when OnQueue
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.scheduledActivityCategory(HistoricalAdherenceExceptionInfo.ScheduledActivityCategoryEnum scheduledActivityCategory)	Activity for which the user is scheduled
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.scheduledActivityCodeId(String scheduledActivityCodeId)	The ID of the scheduled activity code for this user
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.scheduledSecondaryPresenceLookupIds(List<String> scheduledSecondaryPresenceLookupIds)	The lookup IDs used to retrieve the scheduled secondary statuses from map of lookup ID to corresponding secondary presence ID
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.secondaryPresenceLookupId(String secondaryPresenceLookupId)	The lookup ID used to retrieve the actual secondary status from map of lookup ID to corresponding secondary presence ID
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.startOffsetSeconds(Integer startOffsetSeconds)	Exception start offset in seconds relative to query start time
HistoricalAdherenceExceptionInfo	HistoricalAdherenceExceptionInfo.systemPresence(HistoricalAdherenceExceptionInfo.SystemPresenceEnum systemPresence)	Actual underlying system presence value

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type HistoricalAdherenceExceptionInfo

Modifier and Type	Method	Description
List<HistoricalAdherenceExceptionInfo>	HistoricalAdherenceQueryResult.getExceptionInfo()
List<HistoricalAdherenceExceptionInfo>	WfmAgentHistoricalAdherenceResult.getExceptionInfo()
List<HistoricalAdherenceExceptionInfo>	WfmHistoricalAdherenceBulkUserResult.getExceptionInfo()

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type HistoricalAdherenceExceptionInfo

Modifier and Type	Method	Description
HistoricalAdherenceQueryResult	HistoricalAdherenceQueryResult.exceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)	List of adherence exceptions for this user
WfmAgentHistoricalAdherenceResult	WfmAgentHistoricalAdherenceResult.exceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)	List of adherence exceptions for this user
WfmHistoricalAdherenceBulkUserResult	WfmHistoricalAdherenceBulkUserResult.exceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)	List of adherence exceptions for this user
void	HistoricalAdherenceQueryResult.setExceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)
void	WfmAgentHistoricalAdherenceResult.setExceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)
void	WfmHistoricalAdherenceBulkUserResult.setExceptionInfo(List<HistoricalAdherenceExceptionInfo> exceptionInfo)