Uses of Class
com.mypurecloud.sdk.v2.model.HistoricalShrinkageResult
Packages that use HistoricalShrinkageResult
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Uses of HistoricalShrinkageResult in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return HistoricalShrinkageResultModifier and TypeMethodDescriptionHistoricalShrinkageResult.aggregatedShrinkage(HistoricalShrinkageAggregateResponse aggregatedShrinkage) Aggregated shrinkage data for all the activity categoriesHistoricalShrinkageResult.businessUnitIds(List<String> businessUnitIds) List of all business units of all the agents in responseEnd of the date range that was queried, in ISO-8601 format.HistoricalShrinkageResult.shrinkageForActivityCategories(List<HistoricalShrinkageActivityCategoryResponse> shrinkageForActivityCategories) Shrinkage for activity categoriesBeginning of the date range that was queried, in ISO-8601 formatHistoricalShrinkageResult.totalLoggedInDurationSeconds(Integer totalLoggedInDurationSeconds) Total duration in seconds for which agents in the management unit are actually logged-inHistoricalShrinkageResult.totalScheduledDurationSeconds(Integer totalScheduledDurationSeconds) Total duration in seconds for which agents in the management unit are scheduledMethods in com.mypurecloud.sdk.v2.model that return types with arguments of type HistoricalShrinkageResultMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type HistoricalShrinkageResultModifier and TypeMethodDescriptionHistoricalShrinkageResultListing.entities(List<HistoricalShrinkageResult> entities) voidHistoricalShrinkageResultListing.setEntities(List<HistoricalShrinkageResult> entities)