Uses of Class
com.mypurecloud.sdk.v2.model.InternalMessageMediaParticipant
Packages that use InternalMessageMediaParticipant
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Uses of InternalMessageMediaParticipant in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return InternalMessageMediaParticipantModifier and TypeMethodDescriptionThe participant address.InternalMessageMediaParticipant.alertingTimeoutMs(Integer alertingTimeoutMs) Specifies how long the agent has to answer an interaction before being marked as not responding.InternalMessageMediaParticipant.attributes(Map<String, String> attributes) A list of ad-hoc attributes for the participant.InternalMessageMediaParticipant.connectedTime(Date connectedTime) The time when this participant went connected for this media (eg: video connected time).InternalMessageMediaParticipant.conversationRoutingData(ConversationRoutingData conversationRoutingData) Information on how a communication should be routed to an agent.InternalMessageMediaParticipant.direction(InternalMessageMediaParticipant.DirectionEnum direction) The participant's direction.InternalMessageMediaParticipant.disconnectType(InternalMessageMediaParticipant.DisconnectTypeEnum disconnectType) The reason the participant was disconnected from the conversation.InternalMessageMediaParticipant.endAcwTime(Date endAcwTime) The timestamp when this participant ended after-call work.The time when this participant went disconnected for this media (eg: video disconnected time).If the conversation ends in error, contains additional error details.InternalMessageMediaParticipant.externalContact(DomainEntityRef externalContact) If this participant represents an external contact, then this will be the reference for the external contact.InternalMessageMediaParticipant.externalContactInitialDivisionId(String externalContactInitialDivisionId) If this participant represents an external contact, then this will be the initial division for the external contact.InternalMessageMediaParticipant.externalOrganization(DomainEntityRef externalOrganization) If this participant represents an external org, then this will be the reference for the external org.InternalMessageMediaParticipant.flaggedReason(InternalMessageMediaParticipant.FlaggedReasonEnum flaggedReason) The reason specifying why participant flagged the conversation.InternalMessageMediaParticipant.fromAddress(Address fromAddress) Address for the participant on the sending side of the internal message communication.Value is true when the participant is on hold.The unique participant ID.InternalMessageMediaParticipant.internalMessageId(String internalMessageId) The internal message communication ID.InternalMessageMediaParticipant.journeyContext(JourneyContext journeyContext) Journey System data/context that is applicable to this communication.InternalMessageMediaParticipant.mediaRoles(List<String> mediaRoles) List of roles this participant's media has had on the conversation, ie monitor, coach, etcInternalMessageMediaParticipant.messages(List<InternalMessageDetails> messages) Message instance details on the communication.The display friendly name of the participant.The time when this participant's communication was last parked.The peer communication corresponding to a matching leg for this communication.The source provider for the communication.The participant's purpose.InternalMessageMediaParticipant.queue(DomainEntityRef queue) The PureCloud queue for this participant.InternalMessageMediaParticipant.resumeTime(Date resumeTime) The time when this participant's communications will resume.InternalMessageMediaParticipant.script(DomainEntityRef script) The Engage script that should be used by this participant.InternalMessageMediaParticipant.sourceUser(AddressableEntityRef sourceUser) The user participant on sending side of the internal message conversation.InternalMessageMediaParticipant.startAcwTime(Date startAcwTime) The timestamp when this participant started after-call work.InternalMessageMediaParticipant.startAlertingTime(Date startAlertingTime) The timestamp when it is first put into an alerting state.InternalMessageMediaParticipant.startHoldTime(Date startHoldTime) The time when this participant's hold started.The time when this participant first joined the conversation.InternalMessageMediaParticipant.state(InternalMessageMediaParticipant.StateEnum state) The participant's state.InternalMessageMediaParticipant.targetUser(AddressableEntityRef targetUser) The user participant on receiving side of the internal message conversation.InternalMessageMediaParticipant.team(DomainEntityRef team) The PureCloud team for this participant.Address for the participant on receiving side of the internal message communication.InternalMessageMediaParticipant.user(DomainEntityRef user) The PureCloud user for this participant.Wrapup for this participant, if it has been applied.InternalMessageMediaParticipant.wrapupPrompt(String wrapupPrompt) The wrap-up prompt indicating the type of wrap-up to be performed.InternalMessageMediaParticipant.wrapupRequired(Boolean wrapupRequired) Value is true when the participant requires wrap-up.InternalMessageMediaParticipant.wrapupSkipped(Boolean wrapupSkipped) Value is true when the participant has skipped wrap-up.InternalMessageMediaParticipant.wrapupTimeoutMs(Integer wrapupTimeoutMs) The amount of time the participant has to complete wrap-up.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type InternalMessageMediaParticipantMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type InternalMessageMediaParticipantModifier and TypeMethodDescriptionInternalMessageConversation.participants(List<InternalMessageMediaParticipant> participants) The list of participants involved in the conversation.voidInternalMessageConversation.setParticipants(List<InternalMessageMediaParticipant> participants)