Uses of Class
com.mypurecloud.sdk.v2.model.IntradayPerformancePredictionData

Packages that use IntradayPerformancePredictionData

Package	Description
com.mypurecloud.sdk.v2.model

Uses of IntradayPerformancePredictionData in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return IntradayPerformancePredictionData

Modifier and Type	Method	Description
IntradayPerformancePredictionData	IntradayPerformancePredictionData.averageSpeedOfAnswerSeconds(Double averageSpeedOfAnswerSeconds)	Predicted average time in seconds it takes to answer an interaction once the interaction becomes available to be routed
IntradayPerformancePredictionData	BuIntradayDataGroup.getPerformancePredictionDataSummary()
IntradayPerformancePredictionData	IntradayPerformancePredictionData.occupancyPercent(Double occupancyPercent)	Percentage of on-queue time for all agents in this group that are occupied handling interactions
IntradayPerformancePredictionData	IntradayPerformancePredictionData.serviceLevelPercent(Double serviceLevelPercent)	Percentage of interactions that meets service level target as defined in the matching service goal templates

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type IntradayPerformancePredictionData

Modifier and Type	Method	Description
List<IntradayPerformancePredictionData>	BuIntradayDataGroup.getPerformancePredictionDataPerInterval()

Methods in com.mypurecloud.sdk.v2.model with parameters of type IntradayPerformancePredictionData

Modifier and Type	Method	Description
BuIntradayDataGroup	BuIntradayDataGroup.performancePredictionDataSummary(IntradayPerformancePredictionData performancePredictionDataSummary)	Performance prediction data summary for this date range
void	BuIntradayDataGroup.setPerformancePredictionDataSummary(IntradayPerformancePredictionData performancePredictionDataSummary)

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type IntradayPerformancePredictionData

Modifier and Type	Method	Description
BuIntradayDataGroup	BuIntradayDataGroup.performancePredictionDataPerInterval(List<IntradayPerformancePredictionData> performancePredictionDataPerInterval)	Performance prediction data per interval for this date range
void	BuIntradayDataGroup.setPerformancePredictionDataPerInterval(List<IntradayPerformancePredictionData> performancePredictionDataPerInterval)