Uses of Class
com.mypurecloud.sdk.v2.model.KnowledgeConversationContext
Packages that use KnowledgeConversationContext
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Uses of KnowledgeConversationContext in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return KnowledgeConversationContextModifier and TypeMethodDescriptionKnowledgeConversationContext.conversationId(String conversationId) The unique identifier of the conversation.KnowledgeConversationContext.externalContactId(String externalContactId) The external contact identifier of the end-user participant.KnowledgeDocumentChunkRequest.getConversationContext()KnowledgeDocumentCopy.getConversationContext()KnowledgeDocumentFeedback.getConversationContext()KnowledgeDocumentPresentation.getConversationContext()KnowledgeDocumentSearchRequest.getConversationContext()KnowledgeDocumentView.getConversationContext()KnowledgeConversationContext.mediaType(KnowledgeConversationContext.MediaTypeEnum mediaType) The media type of the conversation.KnowledgeConversationContext.messageType(KnowledgeConversationContext.MessageTypeEnum messageType) The message type of the conversation.The unique identifier of the queue used to assign the interaction to the user.Methods in com.mypurecloud.sdk.v2.model with parameters of type KnowledgeConversationContextModifier and TypeMethodDescriptionKnowledgeDocumentChunkRequest.conversationContext(KnowledgeConversationContext conversationContext) Conversation context information if the chunks search is initiated in the context of a conversation.KnowledgeDocumentCopy.conversationContext(KnowledgeConversationContext conversationContext) Conversation context information, if the document content is copied in the context of a conversation.KnowledgeDocumentFeedback.conversationContext(KnowledgeConversationContext conversationContext) Conversation context information if the feedback is given in the context of a conversation.KnowledgeDocumentPresentation.conversationContext(KnowledgeConversationContext conversationContext) Conversation context information if the documents were presented in the context of a conversation.KnowledgeDocumentSearchRequest.conversationContext(KnowledgeConversationContext conversationContext) Conversation context information if the search is initiated in the context of a conversation.KnowledgeDocumentView.conversationContext(KnowledgeConversationContext conversationContext) Conversation context information if the document was viewed in the context of a conversation.voidKnowledgeDocumentChunkRequest.setConversationContext(KnowledgeConversationContext conversationContext) voidKnowledgeDocumentCopy.setConversationContext(KnowledgeConversationContext conversationContext) voidKnowledgeDocumentFeedback.setConversationContext(KnowledgeConversationContext conversationContext) voidKnowledgeDocumentPresentation.setConversationContext(KnowledgeConversationContext conversationContext) voidKnowledgeDocumentSearchRequest.setConversationContext(KnowledgeConversationContext conversationContext) voidKnowledgeDocumentView.setConversationContext(KnowledgeConversationContext conversationContext)