Uses of Class
com.mypurecloud.sdk.v2.model.LabelUtilizationRequest
Packages that use LabelUtilizationRequest
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Uses of LabelUtilizationRequest in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return LabelUtilizationRequestModifier and TypeMethodDescriptionCreateUtilizationLabelRequest.getUtilization()LabelUtilizationRequest.interruptingLabelIds(List<String> interruptingLabelIds) Defines other labels that can interrupt an interaction with this label.LabelUtilizationRequest.maximumCapacity(Integer maximumCapacity) Defines the maximum number of interactions with this label that an agent can handle at one time.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type LabelUtilizationRequestMethods in com.mypurecloud.sdk.v2.model with parameters of type LabelUtilizationRequestModifier and TypeMethodDescriptionvoidCreateUtilizationLabelRequest.setUtilization(LabelUtilizationRequest utilization) CreateUtilizationLabelRequest.utilization(LabelUtilizationRequest utilization) Org level utilization settings for the new label.Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type LabelUtilizationRequestModifier and TypeMethodDescriptionUtilizationRequest.labelUtilizations(Map<String, LabelUtilizationRequest> labelUtilizations) Map of label ids to utilization settings.voidUtilizationRequest.setLabelUtilizations(Map<String, LabelUtilizationRequest> labelUtilizations)