Uses of Class
com.mypurecloud.sdk.v2.model.ManualEscalationRequest
Packages that use ManualEscalationRequest
Package
Description
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Uses of ManualEscalationRequest in com.mypurecloud.sdk.v2.api
Methods in com.mypurecloud.sdk.v2.api with parameters of type ManualEscalationRequestModifier and TypeMethodDescriptionSocialMediaApi.postSocialmediaEscalationsMessages(String divisionId, ManualEscalationRequest body) Escalate message to a conversation manuallySocialMediaApi.postSocialmediaEscalationsMessagesWithHttpInfo(String divisionId, ManualEscalationRequest body) Escalate message to a conversation manuallyMethod parameters in com.mypurecloud.sdk.v2.api with type arguments of type ManualEscalationRequestModifier and TypeMethodDescriptionSocialMediaApi.postSocialmediaEscalationsMessages(ApiRequest<ManualEscalationRequest> request) Escalate message to a conversation manuallySocialMediaApiAsync.postSocialmediaEscalationsMessagesAsync(ApiRequest<ManualEscalationRequest> request, AsyncApiCallback<ApiResponse<ManualEscalationResponse>> callback) Escalate message to a conversation manually -
Uses of ManualEscalationRequest in com.mypurecloud.sdk.v2.api.request
Methods in com.mypurecloud.sdk.v2.api.request that return ManualEscalationRequestMethods in com.mypurecloud.sdk.v2.api.request that return types with arguments of type ManualEscalationRequestMethods in com.mypurecloud.sdk.v2.api.request with parameters of type ManualEscalationRequestModifier and TypeMethodDescriptionvoidPostSocialmediaEscalationsMessagesRequest.setBody(ManualEscalationRequest body) PostSocialmediaEscalationsMessagesRequest.Builder.withBody(ManualEscalationRequest body) PostSocialmediaEscalationsMessagesRequest.withBody(ManualEscalationRequest body) -
Uses of ManualEscalationRequest in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return ManualEscalationRequestModifier and TypeMethodDescriptionManualEscalationRequest.escalationTarget(EscalationTarget escalationTarget) The escalation target to which the specified social media normalized message should be routed.ManualEscalationRequest.socialMediaNormalizedMessageId(String socialMediaNormalizedMessageId) The social media normalized message ID to be escalated.