Uses of Class
com.mypurecloud.sdk.v2.model.MediaUtilization

Packages that use MediaUtilization

Package	Description
com.mypurecloud.sdk.v2.model

Uses of MediaUtilization in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return MediaUtilization

Modifier and Type	Method	Description
MediaUtilization	MediaUtilization.includeNonAcd(Boolean includeNonAcd)	If true, then track non-ACD conversations against utilization
MediaUtilization	MediaUtilization.interruptableMediaTypes(List<String> interruptableMediaTypes)	Defines the list of other media types that can interrupt a conversation of this media type.
MediaUtilization	MediaUtilization.maximumCapacity(Integer maximumCapacity)	Defines the maximum number of conversations of this type that an agent can handle at one time.

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type MediaUtilization

Modifier and Type	Method	Description
Map<String,MediaUtilization>	AgentMaxUtilizationResponse.getUtilization()
Map<String,MediaUtilization>	UtilizationRequest.getUtilization()
Map<String,MediaUtilization>	UtilizationResponse.getUtilization()

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type MediaUtilization

Modifier and Type	Method	Description
void	AgentMaxUtilizationResponse.setUtilization(Map<String,MediaUtilization> utilization)
void	UtilizationRequest.setUtilization(Map<String,MediaUtilization> utilization)
void	UtilizationResponse.setUtilization(Map<String,MediaUtilization> utilization)
AgentMaxUtilizationResponse	AgentMaxUtilizationResponse.utilization(Map<String,MediaUtilization> utilization)	Map of media type to utilization settings.
UtilizationRequest	UtilizationRequest.utilization(Map<String,MediaUtilization> utilization)	Map of media type to utilization settings.
UtilizationResponse	UtilizationResponse.utilization(Map<String,MediaUtilization> utilization)	Map of media type to utilization settings.