Uses of Class
com.mypurecloud.sdk.v2.model.ObservationValue

Packages that use ObservationValue

Package	Description
com.mypurecloud.sdk.v2.model

Uses of ObservationValue in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return ObservationValue

Modifier and Type	Method	Description
ObservationValue	ObservationValue.addressFrom(String addressFrom)	The address that initiated an action
ObservationValue	ObservationValue.addressTo(String addressTo)	The address receiving an action
ObservationValue	ObservationValue.ani(String ani)	Automatic Number Identification (caller's number)
ObservationValue	ObservationValue.conversationId(String conversationId)	Unique identifier for the conversation
ObservationValue	ObservationValue.convertedFrom(String convertedFrom)	Session media type that was converted from in case of a media type conversion
ObservationValue	ObservationValue.convertedTo(String convertedTo)	Session media type that was converted to in case of a media type conversion
ObservationValue	ObservationValue.direction(ObservationValue.DirectionEnum direction)	The direction of the communication
ObservationValue	ObservationValue.dnis(String dnis)	Dialed number identification service (number dialed by the calling party)
ObservationValue	ObservationValue.observationDate(Date observationDate)	The time at which the observation occurred.
ObservationValue	ObservationValue.participantName(String participantName)	A human readable name identifying the participant
ObservationValue	ObservationValue.requestedLanguageId(String requestedLanguageId)	Unique identifier for the language requested for an interaction
ObservationValue	ObservationValue.requestedRoutings(List<ObservationValue.RequestedRoutingsEnum> requestedRoutings)	All routing types for requested/attempted routing methods
ObservationValue	ObservationValue.requestedRoutingSkillIds(List<String> requestedRoutingSkillIds)	Unique identifier for a skill requested for an interaction
ObservationValue	ObservationValue.routingPriority(Long routingPriority)	Routing priority for the current interaction
ObservationValue	ObservationValue.scoredAgents(List<AnalyticsScoredAgent> scoredAgents)
ObservationValue	ObservationValue.sessionId(String sessionId)	The unique identifier of this session
ObservationValue	ObservationValue.teamId(String teamId)	The team id the user is a member of
ObservationValue	ObservationValue.usedRouting(ObservationValue.UsedRoutingEnum usedRouting)	Complete routing method
ObservationValue	ObservationValue.userId(String userId)	Unique identifier for the user

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type ObservationValue

Modifier and Type	Method	Description
List<ObservationValue>	ObservationMetricData.getObservations()

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type ObservationValue

Modifier and Type	Method	Description
ObservationMetricData	ObservationMetricData.observations(List<ObservationValue> observations)	List of observations sorted by timestamp in ascending order.
void	ObservationMetricData.setObservations(List<ObservationValue> observations)