Uses of Class
com.mypurecloud.sdk.v2.model.Participant
Packages that use Participant
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Uses of Participant in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return ParticipantModifier and TypeMethodDescriptionThe address for the this participant.Participant.alertingTimeoutMs(Integer alertingTimeoutMs) Specifies how long the agent has to answer an interaction before being marked as not responding.The address for the this participant.The ani-based name for this participant.Participant.attributes(Map<String, String> attributes) Additional participant attributesParticipant.bargedParticipantId(String bargedParticipantId) If this participant barged in a participant's call, then this will be the id of the targeted participant.Participant.chats(List<ConversationChat> chats) Participant.coachedParticipantId(String coachedParticipantId) If this participant is a coach, then this will be the id of the participant that is being coached.Participant.cobrowsesessions(List<Cobrowsesession> cobrowsesessions) Participant.connectedTime(Date connectedTime) The timestamp when this participant was connected to the conversation in the provider clock.Participant.consultParticipantId(String consultParticipantId) If this participant is part of a consult transfer, then this will be the participant id of the participant being transferred.Participant.conversationRoutingData(ConversationRoutingData conversationRoutingData) Information on how a communication should be routed to an agent.The address for the this participant.Participant.endAcwTime(Date endAcwTime) The timestamp when this participant ended after-call work.The timestamp when this participant disconnected from the conversation in the provider clock.Participant.evaluations(List<Evaluation> evaluations) Participant.externalContactId(String externalContactId) If this participant represents an external contact, then this will be the globally unique identifier for the external contact.Participant.externalContactInitialDivisionId(String externalContactInitialDivisionId) If this participant represents an external contact, then this will be the initial division for the external contact.Participant.externalOrganizationId(String externalOrganizationId) If this participant represents an external org, then this will be the globally unique identifier for the external org.Participant.flaggedReason(Participant.FlaggedReasonEnum flaggedReason) The reason specifying why participant flagged the conversation.If present, group of users the participant represents.A globally unique identifier for this conversation.Participant.internalMessages(List<InternalMessage> internalMessages) An ISO 639 language code specifying the locale for this participantParticipant.mediaRoles(List<String> mediaRoles) List of roles this participant's media has had on the conversation, ie monitor, coach, etc.Participant.monitoredParticipantId(String monitoredParticipantId) If this participant is a monitor, then this will be the id of the participant that is being monitored.A human readable name identifying the participant.Participant.participantType(String participantType) A well known string that specifies the type of this participant.A well known string that specifies the purpose of this participant.If present, the queue id that the communication channel came in on.If present, the queue name that the communication channel came in on.Participant.screenMonitorings(List<ScreenMonitoring> screenMonitorings) Participant.screenRecordingState(Participant.ScreenRecordingStateEnum screenRecordingState) The current screen recording state for this participant.Participant.screenshares(List<Screenshare> screenshares) Participant.socialExpressions(List<SocialExpression> socialExpressions) Participant.startAcwTime(Date startAcwTime) The timestamp when this participant started after-call work.The timestamp when this participant joined the conversation in the provider clock.The team id that this participant is a member of when added to the conversation.If this participant represents a user, then this will be the globally unique identifier for the user.If this participant represents a user, then this will be an URI that can be used to fetch the user.Call wrap up or disposition data.Participant.wrapupPrompt(Participant.WrapupPromptEnum wrapupPrompt) This field controls how the UI prompts the agent for a wrapup.Participant.wrapupRequired(Boolean wrapupRequired) True iff this participant is required to enter wrapup for this conversation.Participant.wrapupSkipped(Boolean wrapupSkipped) The UI sets this field when the agent chooses to skip entering a wrapup for this participant.Participant.wrapupTimeoutMs(Integer wrapupTimeoutMs) Specifies how long a timed ACW session will last.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type ParticipantMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type ParticipantModifier and TypeMethodDescriptionConversation.participants(List<Participant> participants) The list of all participants in the conversation.voidConversation.setParticipants(List<Participant> participants)