Uses of Class
com.mypurecloud.sdk.v2.model.Queue
Packages that use Queue
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Uses of Queue in com.mypurecloud.sdk.v2.api
Methods in com.mypurecloud.sdk.v2.api that return QueueModifier and TypeMethodDescriptionRoutingApi.getRoutingQueue(GetRoutingQueueRequest request) Get details about this queue.RoutingApi.getRoutingQueue(String queueId, List<String> expand) Get details about this queue.RoutingApi.postRoutingQueues(PostRoutingQueuesRequest request) Create a queueRoutingApi.postRoutingQueues(CreateQueueRequest body) Create a queueRoutingApi.putRoutingQueue(PutRoutingQueueRequest request) Update a queueRoutingApi.putRoutingQueue(String queueId, QueueRequest body) Update a queueMethods in com.mypurecloud.sdk.v2.api that return types with arguments of type QueueModifier and TypeMethodDescriptionRoutingApi.getRoutingQueue(ApiRequest<Void> request) Get details about this queue.RoutingApiAsync.getRoutingQueueAsync(GetRoutingQueueRequest request, AsyncApiCallback<Queue> callback) Get details about this queue.RoutingApiAsync.getRoutingQueueAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Queue>> callback) Get details about this queue.RoutingApi.getRoutingQueueWithHttpInfo(String queueId, List<String> expand) Get details about this queue.RoutingApi.postRoutingQueues(ApiRequest<CreateQueueRequest> request) Create a queueRoutingApiAsync.postRoutingQueuesAsync(PostRoutingQueuesRequest request, AsyncApiCallback<Queue> callback) Create a queueRoutingApiAsync.postRoutingQueuesAsync(ApiRequest<CreateQueueRequest> request, AsyncApiCallback<ApiResponse<Queue>> callback) Create a queueRoutingApi.postRoutingQueuesWithHttpInfo(CreateQueueRequest body) Create a queueRoutingApi.putRoutingQueue(ApiRequest<QueueRequest> request) Update a queueRoutingApiAsync.putRoutingQueueAsync(PutRoutingQueueRequest request, AsyncApiCallback<Queue> callback) Update a queueRoutingApiAsync.putRoutingQueueAsync(ApiRequest<QueueRequest> request, AsyncApiCallback<ApiResponse<Queue>> callback) Update a queueRoutingApi.putRoutingQueueWithHttpInfo(String queueId, QueueRequest body) Update a queueMethod parameters in com.mypurecloud.sdk.v2.api with type arguments of type QueueModifier and TypeMethodDescriptionRoutingApiAsync.getRoutingQueueAsync(GetRoutingQueueRequest request, AsyncApiCallback<Queue> callback) Get details about this queue.RoutingApiAsync.getRoutingQueueAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<Queue>> callback) Get details about this queue.RoutingApiAsync.postRoutingQueuesAsync(PostRoutingQueuesRequest request, AsyncApiCallback<Queue> callback) Create a queueRoutingApiAsync.postRoutingQueuesAsync(ApiRequest<CreateQueueRequest> request, AsyncApiCallback<ApiResponse<Queue>> callback) Create a queueRoutingApiAsync.putRoutingQueueAsync(PutRoutingQueueRequest request, AsyncApiCallback<Queue> callback) Update a queueRoutingApiAsync.putRoutingQueueAsync(ApiRequest<QueueRequest> request, AsyncApiCallback<ApiResponse<Queue>> callback) Update a queue -
Uses of Queue in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return QueueModifier and TypeMethodDescriptionQueue.acwSettings(AcwSettings acwSettings) The ACW settings for the queue.Queue.agentOwnedRouting(AgentOwnedRouting agentOwnedRouting) The Agent Owned Routing settings for the queueQueue.autoAnswerOnly(Boolean autoAnswerOnly) Specifies whether the configured whisper should play for all ACD calls, or only for those which are auto-answered.The bullseye settings for the queue.Queue.callingPartyName(String callingPartyName) The name to use for caller identification for outbound calls from this queue.Queue.callingPartyNumber(String callingPartyNumber) The phone number to use for caller identification for outbound calls from this queue.Queue.cannedResponseLibraries(CannedResponseLibraries cannedResponseLibraries) Canned response library IDs and mode with which they are associated with the queueQueue.conditionalGroupActivation(ConditionalGroupActivation conditionalGroupActivation) The Conditional Group Activation settings for the queue.Queue.conditionalGroupRouting(ConditionalGroupRouting conditionalGroupRouting) The Conditional Group Routing settings for the queue.The ID of the user that created the queue.Queue.dateCreated(Date dateCreated) The date the queue was created.Queue.dateModified(Date dateModified) The date of the last modification to the queue.Queue.defaultScripts(Map<String, Script> defaultScripts) The default script Ids for the communication types.Queue.description(String description) The queue description.Queue.directRouting(DirectRouting directRouting) The Direct Routing settings for the queueThe division to which this entity belongs.Queue.emailInQueueFlow(DomainEntityRef emailInQueueFlow) The in-queue flow to use for email conversations waiting in queue.Queue.enableAudioMonitoring(Boolean enableAudioMonitoring) Indicates whether audio monitoring is enabled for this queue.Queue.enableManualAssignment(Boolean enableManualAssignment) Indicates whether manual assignment is enabled for this queue.Queue.enableTranscription(Boolean enableTranscription) Indicates whether voice transcription is enabled for this queue.CallHistoryParticipant.getQueue()DomainResourceConditionValue.getQueue()Evaluation.getQueue()EvaluationResponse.getQueue()EvaluationSearchItemResponse.getQueue()VoicemailMessage.getQueue()Queue.lastAgentRoutingMode(Queue.LastAgentRoutingModeEnum lastAgentRoutingMode) The Last Agent Routing Mode for the queue.Queue.mediaSettings(QueueMediaSettings mediaSettings) The media settings for the queue.Queue.memberGroups(List<MemberGroup> memberGroups) The groups of agents associated with the queue, if any.Queue.messageInQueueFlow(DomainEntityRef messageInQueueFlow) The in-queue flow to use for message conversations waiting in queue.Queue.modifiedBy(String modifiedBy) The ID of the user that last modified the queue.Queue.onHoldPrompt(DomainEntityRef onHoldPrompt) The audio to be played when calls on this queue are on hold.Queue.outboundEmailAddress(QueueEmailAddress outboundEmailAddress) The default email address to use for outbound email from this queue.Queue.outboundMessagingAddresses(QueueMessagingAddresses outboundMessagingAddresses) The messaging addresses for the queue.The ID of an associated external queue.Queue.queueFlow(DomainEntityRef queueFlow) The in-queue flow to use for call conversations waiting in queue.Queue.routingRules(List<RoutingRule> routingRules) The routing rules for the queue, used for Preferred Agent Routing.Queue.scoringMethod(Queue.ScoringMethodEnum scoringMethod) The Scoring Method for the queue.Queue.skillEvaluationMethod(Queue.SkillEvaluationMethodEnum skillEvaluationMethod) The skill evaluation method to use when routing conversations.Queue.suppressInQueueCallRecording(Boolean suppressInQueueCallRecording) Indicates whether recording in-queue calls is suppressed for this queue.Queue.whisperPrompt(DomainEntityRef whisperPrompt) The prompt used for whisper on the queue, if configured.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type QueueModifier and TypeMethodDescriptionQueueEntityListing.getEntities()CallMediaPolicyConditions.getForQueues()ChatMediaPolicyConditions.getForQueues()EmailMediaPolicyConditions.getForQueues()MessageMediaPolicyConditions.getForQueues()PolicyConditions.getForQueues()Methods in com.mypurecloud.sdk.v2.model with parameters of type QueueModifier and TypeMethodDescriptionThe PureCloud queue for this participant.voidvoidvoidvoidvoidMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type QueueModifier and TypeMethodDescriptionvoidQueueEntityListing.setEntities(List<Queue> entities) voidCallMediaPolicyConditions.setForQueues(List<Queue> forQueues) voidChatMediaPolicyConditions.setForQueues(List<Queue> forQueues) voidEmailMediaPolicyConditions.setForQueues(List<Queue> forQueues) voidMessageMediaPolicyConditions.setForQueues(List<Queue> forQueues) voidPolicyConditions.setForQueues(List<Queue> forQueues)