Uses of Class
com.mypurecloud.sdk.v2.model.QueueConversationCallEventTopicScoredAgent

Packages that use QueueConversationCallEventTopicScoredAgent

Package	Description
com.mypurecloud.sdk.v2.model

Uses of QueueConversationCallEventTopicScoredAgent in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return QueueConversationCallEventTopicScoredAgent

Modifier and Type	Method	Description
QueueConversationCallEventTopicScoredAgent	QueueConversationCallEventTopicScoredAgent.agent(QueueConversationCallEventTopicUriReference agent)	A UriReference for a resource
QueueConversationCallEventTopicScoredAgent	QueueConversationCallEventTopicScoredAgent.score(Long score)	Agent's score for the current conversation, from 0 - 100, higher being better

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type QueueConversationCallEventTopicScoredAgent

Modifier and Type	Method	Description
List<QueueConversationCallEventTopicScoredAgent>	QueueConversationCallEventTopicConversationRoutingData.getScoredAgents()

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type QueueConversationCallEventTopicScoredAgent

Modifier and Type	Method	Description
QueueConversationCallEventTopicConversationRoutingData	QueueConversationCallEventTopicConversationRoutingData.scoredAgents(List<QueueConversationCallEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	QueueConversationCallEventTopicConversationRoutingData.setScoredAgents(List<QueueConversationCallEventTopicScoredAgent> scoredAgents)