Uses of Class
com.mypurecloud.sdk.v2.model.QueueConversationChatEventTopicScoredAgent

Packages that use QueueConversationChatEventTopicScoredAgent

Package	Description
com.mypurecloud.sdk.v2.model

Uses of QueueConversationChatEventTopicScoredAgent in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return QueueConversationChatEventTopicScoredAgent

Modifier and Type	Method	Description
QueueConversationChatEventTopicScoredAgent	QueueConversationChatEventTopicScoredAgent.agent(QueueConversationChatEventTopicUriReference agent)	A UriReference for a resource
QueueConversationChatEventTopicScoredAgent	QueueConversationChatEventTopicScoredAgent.score(Long score)	Agent's score for the current conversation, from 0 - 100, higher being better

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type QueueConversationChatEventTopicScoredAgent

Modifier and Type	Method	Description
List<QueueConversationChatEventTopicScoredAgent>	QueueConversationChatEventTopicConversationRoutingData.getScoredAgents()

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type QueueConversationChatEventTopicScoredAgent

Modifier and Type	Method	Description
QueueConversationChatEventTopicConversationRoutingData	QueueConversationChatEventTopicConversationRoutingData.scoredAgents(List<QueueConversationChatEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	QueueConversationChatEventTopicConversationRoutingData.setScoredAgents(List<QueueConversationChatEventTopicScoredAgent> scoredAgents)