Uses of Class
com.mypurecloud.sdk.v2.model.QueueConversationEmailEventTopicScoredAgent

Packages that use QueueConversationEmailEventTopicScoredAgent

Package	Description
com.mypurecloud.sdk.v2.model

Uses of QueueConversationEmailEventTopicScoredAgent in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return QueueConversationEmailEventTopicScoredAgent

Modifier and Type	Method	Description
QueueConversationEmailEventTopicScoredAgent	QueueConversationEmailEventTopicScoredAgent.agent(QueueConversationEmailEventTopicUriReference agent)	A UriReference for a resource
QueueConversationEmailEventTopicScoredAgent	QueueConversationEmailEventTopicScoredAgent.score(Long score)	Agent's score for the current conversation, from 0 - 100, higher being better

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type QueueConversationEmailEventTopicScoredAgent

Modifier and Type	Method	Description
List<QueueConversationEmailEventTopicScoredAgent>	QueueConversationEmailEventTopicConversationRoutingData.getScoredAgents()

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type QueueConversationEmailEventTopicScoredAgent

Modifier and Type	Method	Description
QueueConversationEmailEventTopicConversationRoutingData	QueueConversationEmailEventTopicConversationRoutingData.scoredAgents(List<QueueConversationEmailEventTopicScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
void	QueueConversationEmailEventTopicConversationRoutingData.setScoredAgents(List<QueueConversationEmailEventTopicScoredAgent> scoredAgents)