Uses of Class
com.mypurecloud.sdk.v2.model.QueueConversationSocialExpressionEventTopicParticipant
Packages that use QueueConversationSocialExpressionEventTopicParticipant
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Uses of QueueConversationSocialExpressionEventTopicParticipant in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return QueueConversationSocialExpressionEventTopicParticipantModifier and TypeMethodDescriptionThe address for the this participant.QueueConversationSocialExpressionEventTopicParticipant.alertingTimeoutMs(Long alertingTimeoutMs) Specifies how long the agent has to answer an interaction before being marked as not responding.QueueConversationSocialExpressionEventTopicParticipant.attributes(Map<String, String> attributes) Additional participant attributesQueueConversationSocialExpressionEventTopicParticipant.bargedParticipantId(String bargedParticipantId) If this participant created a barge in conference, then this will be the id of the participant that is barged in.QueueConversationSocialExpressionEventTopicParticipant.callbacks(List<QueueConversationSocialExpressionEventTopicCallback> callbacks) QueueConversationSocialExpressionEventTopicParticipant.calls(List<QueueConversationSocialExpressionEventTopicCall> calls) QueueConversationSocialExpressionEventTopicParticipant.chats(List<QueueConversationSocialExpressionEventTopicChat> chats) QueueConversationSocialExpressionEventTopicParticipant.coachedParticipantId(String coachedParticipantId) If this participant is a coach, then this will be the id of the participant that is being coached.QueueConversationSocialExpressionEventTopicParticipant.cobrowsesessions(List<QueueConversationSocialExpressionEventTopicCobrowse> cobrowsesessions) QueueConversationSocialExpressionEventTopicParticipant.connectedTime(Date connectedTime) The timestamp when this participant was connected to the conversation in the provider clock.QueueConversationSocialExpressionEventTopicParticipant.consultParticipantId(String consultParticipantId) If this participant is part of a consult transfer, then this will be the participant id of the participant being transferred.QueueConversationSocialExpressionEventTopicParticipant.conversationRoutingData(QueueConversationSocialExpressionEventTopicConversationRoutingData conversationRoutingData) QueueConversationSocialExpressionEventTopicParticipant.emails(List<QueueConversationSocialExpressionEventTopicEmail> emails) QueueConversationSocialExpressionEventTopicParticipant.endAcwTime(Date endAcwTime) The timestamp when this participant ended after-call work.The timestamp when this participant disconnected from the conversation in the provider clock.QueueConversationSocialExpressionEventTopicParticipant.externalContactId(String externalContactId) If this participant represents an external contact, then this will be the globally unique identifier for the external contact.QueueConversationSocialExpressionEventTopicParticipant.externalContactInitialDivisionId(String externalContactInitialDivisionId) If this participant represents an external contact, then this will be the initial division for the external contact.QueueConversationSocialExpressionEventTopicParticipant.externalOrganizationId(String externalOrganizationId) If this participant represents an external org, then this will be the globally unique identifier for the external org.QueueConversationSocialExpressionEventTopicParticipant.flaggedReason(String flaggedReason) If this participant has flagged the conversation, the reason code given.If present, the group id that the participant represents.A globally unique identifier for this conversation.QueueConversationSocialExpressionEventTopicParticipant.internalMessages(List<QueueConversationSocialExpressionEventTopicInternalMessage> internalMessages) QueueConversationSocialExpressionEventTopicParticipant.mediaRoles(List<String> mediaRoles) List of roles this participant's media has had on the conversation, ie monitor, coach, etc.QueueConversationSocialExpressionEventTopicParticipant.messages(List<QueueConversationSocialExpressionEventTopicMessage> messages) QueueConversationSocialExpressionEventTopicParticipant.monitoredParticipantId(String monitoredParticipantId) If this participant is a monitor, then this will be the id of the participant that is being monitored.A human readable name identifying the participant.A well known string that specifies the purpose or type of this participant.If present, the queue id that the communication channel came in on.QueueConversationSocialExpressionEventTopicParticipant.screenMonitoredParticipantId(String screenMonitoredParticipantId) If this participant is a screen monitor, then this will be the id of the participant that is being screen monitored.QueueConversationSocialExpressionEventTopicParticipant.screenMonitorings(List<QueueConversationSocialExpressionEventTopicScreenMonitoring> screenMonitorings) QueueConversationSocialExpressionEventTopicParticipant.screenRecordingState(QueueConversationSocialExpressionEventTopicParticipant.ScreenRecordingStateEnum screenRecordingState) The current screen recording state for this participant.QueueConversationSocialExpressionEventTopicParticipant.screenshares(List<QueueConversationSocialExpressionEventTopicScreenShare> screenshares) QueueConversationSocialExpressionEventTopicParticipant.socialExpressions(List<QueueConversationSocialExpressionEventTopicSocialExpression> socialExpressions) QueueConversationSocialExpressionEventTopicParticipant.startAcwTime(Date startAcwTime) The timestamp when this participant started after-call work.The team id that this participant is a member of when added to the conversation.If this participant represents a user, then this will be the globally unique identifier for the user.QueueConversationSocialExpressionEventTopicParticipant.videos(List<QueueConversationSocialExpressionEventTopicVideo> videos) QueueConversationSocialExpressionEventTopicParticipant.workflow(QueueConversationSocialExpressionEventTopicWorkflow workflow) QueueConversationSocialExpressionEventTopicParticipant.wrapup(QueueConversationSocialExpressionEventTopicWrapup wrapup) QueueConversationSocialExpressionEventTopicParticipant.wrapupExpected(Boolean wrapupExpected) True when a participant is expected to enter a wrapup code once the call connects.QueueConversationSocialExpressionEventTopicParticipant.wrapupPrompt(String wrapupPrompt) This field controls how the UI prompts the agent for a wrapup.QueueConversationSocialExpressionEventTopicParticipant.wrapupRequired(Boolean wrapupRequired) True iff this participant is required to enter wrapup for this conversation.QueueConversationSocialExpressionEventTopicParticipant.wrapupTimeoutMs(Long wrapupTimeoutMs) Specifies how long a timed ACW session will last.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type QueueConversationSocialExpressionEventTopicParticipantModifier and TypeMethodDescriptionQueueConversationSocialExpressionEventTopicConversation.getParticipants()Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type QueueConversationSocialExpressionEventTopicParticipantModifier and TypeMethodDescriptionQueueConversationSocialExpressionEventTopicConversation.participants(List<QueueConversationSocialExpressionEventTopicParticipant> participants) voidQueueConversationSocialExpressionEventTopicConversation.setParticipants(List<QueueConversationSocialExpressionEventTopicParticipant> participants)