Uses of Class
com.mypurecloud.sdk.v2.model.QueueRequest
Packages that use QueueRequest
Package
Description
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Uses of QueueRequest in com.mypurecloud.sdk.v2.api
Methods in com.mypurecloud.sdk.v2.api with parameters of type QueueRequestModifier and TypeMethodDescriptionRoutingApi.putRoutingQueue(String queueId, QueueRequest body) Update a queueRoutingApi.putRoutingQueueWithHttpInfo(String queueId, QueueRequest body) Update a queueMethod parameters in com.mypurecloud.sdk.v2.api with type arguments of type QueueRequestModifier and TypeMethodDescriptionRoutingApi.putRoutingQueue(ApiRequest<QueueRequest> request) Update a queueRoutingApiAsync.putRoutingQueueAsync(ApiRequest<QueueRequest> request, AsyncApiCallback<ApiResponse<Queue>> callback) Update a queue -
Uses of QueueRequest in com.mypurecloud.sdk.v2.api.request
Methods in com.mypurecloud.sdk.v2.api.request that return QueueRequestMethods in com.mypurecloud.sdk.v2.api.request that return types with arguments of type QueueRequestMethods in com.mypurecloud.sdk.v2.api.request with parameters of type QueueRequestModifier and TypeMethodDescriptionPutRoutingQueueRequest.builder(String queueId, QueueRequest body) voidPutRoutingQueueRequest.setBody(QueueRequest body) PutRoutingQueueRequest.Builder.withBody(QueueRequest body) PutRoutingQueueRequest.withBody(QueueRequest body) PutRoutingQueueRequest.Builder.withRequiredParams(String queueId, QueueRequest body) -
Uses of QueueRequest in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return QueueRequestModifier and TypeMethodDescriptionQueueRequest.acwSettings(AcwSettings acwSettings) The ACW settings for the queue.QueueRequest.agentOwnedRouting(AgentOwnedRouting agentOwnedRouting) The Agent Owned Routing settings for the queueQueueRequest.autoAnswerOnly(Boolean autoAnswerOnly) Specifies whether the configured whisper should play for all ACD calls, or only for those which are auto-answered.The bullseye settings for the queue.QueueRequest.callingPartyName(String callingPartyName) The name to use for caller identification for outbound calls from this queue.QueueRequest.callingPartyNumber(String callingPartyNumber) The phone number to use for caller identification for outbound calls from this queue.QueueRequest.cannedResponseLibraries(CannedResponseLibraries cannedResponseLibraries) Canned response library IDs and mode with which they are associated with the queueQueueRequest.conditionalGroupActivation(ConditionalGroupActivation conditionalGroupActivation) The Conditional Group Activation settings for the queue.QueueRequest.conditionalGroupRouting(ConditionalGroupRouting conditionalGroupRouting) The Conditional Group Routing settings for the queue.The ID of the user that created the queue.QueueRequest.dateCreated(Date dateCreated) The date the queue was created.QueueRequest.dateModified(Date dateModified) The date of the last modification to the queue.QueueRequest.defaultScripts(Map<String, Script> defaultScripts) The default script Ids for the communication types.QueueRequest.description(String description) The queue description.QueueRequest.directRouting(DirectRouting directRouting) The Direct Routing settings for the queueQueueRequest.division(WritableDivision division) The division to which this entity belongs.QueueRequest.emailInQueueFlow(DomainEntityRef emailInQueueFlow) The in-queue flow to use for email conversations waiting in queue.QueueRequest.enableAudioMonitoring(Boolean enableAudioMonitoring) Indicates whether audio monitoring is enabled for this queue.QueueRequest.enableManualAssignment(Boolean enableManualAssignment) Indicates whether manual assignment is enabled for this queue.QueueRequest.enableTranscription(Boolean enableTranscription) Indicates whether voice transcription is enabled for this queue.QueueRequest.lastAgentRoutingMode(QueueRequest.LastAgentRoutingModeEnum lastAgentRoutingMode) The Last Agent Routing Mode for the queue.QueueRequest.mediaSettings(QueueMediaSettings mediaSettings) The media settings for the queue.QueueRequest.memberGroups(List<MemberGroup> memberGroups) The groups of agents associated with the queue, if any.QueueRequest.messageInQueueFlow(DomainEntityRef messageInQueueFlow) The in-queue flow to use for message conversations waiting in queue.QueueRequest.modifiedBy(String modifiedBy) The ID of the user that last modified the queue.The queue nameQueueRequest.onHoldPrompt(DomainEntityRef onHoldPrompt) The audio to be played when calls on this queue are on hold.QueueRequest.outboundEmailAddress(QueueEmailAddress outboundEmailAddress) The default email address to use for outbound email from this queue.QueueRequest.outboundMessagingAddresses(QueueMessagingAddresses outboundMessagingAddresses) The messaging addresses for the queue.The ID of an associated external queue.QueueRequest.queueFlow(DomainEntityRef queueFlow) The in-queue flow to use for call conversations waiting in queue.QueueRequest.routingRules(List<RoutingRule> routingRules) The routing rules for the queue, used for Preferred Agent Routing.QueueRequest.scoringMethod(QueueRequest.ScoringMethodEnum scoringMethod) The Scoring Method for the queue.QueueRequest.skillEvaluationMethod(QueueRequest.SkillEvaluationMethodEnum skillEvaluationMethod) The skill evaluation method to use when routing conversations.QueueRequest.suppressInQueueCallRecording(Boolean suppressInQueueCallRecording) Indicates whether recording in-queue calls is suppressed for this queue.QueueRequest.whisperPrompt(DomainEntityRef whisperPrompt) The prompt used for whisper on the queue, if configured.