Uses of Class com.mypurecloud.sdk.v2.model.ReportingTurnKnowledge (platform-client-v2 255.0.0 API)

Packages that use ReportingTurnKnowledge

Package

Description

com.mypurecloud.sdk.v2.model

Uses of ReportingTurnKnowledge in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return ReportingTurnKnowledge

Modifier and Type

Method

Description

ReportingTurnKnowledge

ReportingTurnKnowledge.feedback(ReportingTurnKnowledgeFeedback feedback)

The knowledge feedback data that was captured during this reporting turn.

ReportingTurnKnowledge

ReportingTurn.getKnowledge()

ReportingTurnKnowledge

ReportingTurnKnowledge.knowledgeBaseId(String knowledgeBaseId)

The Knowledge Base ID that the captured knowledge data relates to.

ReportingTurnKnowledge

ReportingTurnKnowledge.search(ReportingTurnKnowledgeSearch search)

The knowledge search data that was captured during this reporting turn.

Methods in com.mypurecloud.sdk.v2.model with parameters of type ReportingTurnKnowledge

Modifier and Type

Method

Description

ReportingTurn

ReportingTurn.knowledge(ReportingTurnKnowledge knowledge)

The knowledge data captured during this reporting turn.

void

ReportingTurn.setKnowledge(ReportingTurnKnowledge knowledge)