Uses of Class
com.mypurecloud.sdk.v2.model.RoutingData

Packages that use RoutingData

Package	Description
com.mypurecloud.sdk.v2.model

Uses of RoutingData in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return RoutingData

Modifier and Type	Method	Description
RoutingData	CreateCallbackCommand.getRoutingData()
RoutingData	CreateCallbackOnConversationCommand.getRoutingData()
RoutingData	RoutingData.label(String label)	An optional label that categorizes the conversation.
RoutingData	RoutingData.languageId(String languageId)	The identifier of a language to be considered in routing
RoutingData	RoutingData.preferredAgentIds(List<String> preferredAgentIds)	A list of agents to be preferred in routing
RoutingData	RoutingData.priority(Integer priority)	The priority for routing
RoutingData	RoutingData.queueId(String queueId)	The identifier of the routing queue
RoutingData	RoutingData.routingFlags(List<String> routingFlags)	An array of flags indicating how the conversation should be routed.
RoutingData	RoutingData.scoredAgents(List<ScoredAgent> scoredAgents)	A list of scored agents for routing decisions.
RoutingData	RoutingData.skillExpression(String skillExpression)	Optional skill expression for routing when skillIds are present.
RoutingData	RoutingData.skillIds(List<String> skillIds)	A list of skill identifiers to be considered in routing

Methods in com.mypurecloud.sdk.v2.model with parameters of type RoutingData

Modifier and Type	Method	Description
CreateCallbackCommand	CreateCallbackCommand.routingData(RoutingData routingData)	The routing data to be used for the callback.
CreateCallbackOnConversationCommand	CreateCallbackOnConversationCommand.routingData(RoutingData routingData)	The routing data to be used for the callback.
void	CreateCallbackCommand.setRoutingData(RoutingData routingData)
void	CreateCallbackOnConversationCommand.setRoutingData(RoutingData routingData)