Uses of Class
com.mypurecloud.sdk.v2.model.RoutingSkillReference
Packages that use RoutingSkillReference
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Uses of RoutingSkillReference in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return RoutingSkillReferenceModifier and TypeMethodDescriptionThe globally unique identifier for the object.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type RoutingSkillReferenceModifier and TypeMethodDescriptionWorktype.getDefaultSkills()WorktypeVersion.getDefaultSkills()RoutePathResponse.getSkills()WfmAgent.getSkills()Workitem.getSkills()WorkitemVersion.getSkills()Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type RoutingSkillReferenceModifier and TypeMethodDescriptionWorktype.defaultSkills(List<RoutingSkillReference> defaultSkills) The default skills for Workitems created from the Worktype.WorktypeVersion.defaultSkills(List<RoutingSkillReference> defaultSkills) The default skills for Workitems created from the Worktype.voidWorktype.setDefaultSkills(List<RoutingSkillReference> defaultSkills) voidWorktypeVersion.setDefaultSkills(List<RoutingSkillReference> defaultSkills) voidRoutePathResponse.setSkills(List<RoutingSkillReference> skills) voidWfmAgent.setSkills(List<RoutingSkillReference> skills) voidWorkitem.setSkills(List<RoutingSkillReference> skills) voidWorkitemVersion.setSkills(List<RoutingSkillReference> skills) RoutePathResponse.skills(List<RoutingSkillReference> skills) The set of skills associated with the route pathWfmAgent.skills(List<RoutingSkillReference> skills) The list of skills this agent is capable of handlingWorkitem.skills(List<RoutingSkillReference> skills) The skills of the Workitem.WorkitemVersion.skills(List<RoutingSkillReference> skills) The skills of the Workitem.