Uses of Class
com.mypurecloud.sdk.v2.model.ScoredAgent

Packages that use ScoredAgent

Package	Description
com.mypurecloud.sdk.v2.model

Uses of ScoredAgent in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return ScoredAgent

Modifier and Type	Method	Description
ScoredAgent	ScoredAgent.agent(DomainEntityRef agent)	The agent
ScoredAgent	ScoredAgent.score(Integer score)	Agent's score for the current conversation, from 0 - 100, higher being better

Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type ScoredAgent

Modifier and Type	Method	Description
List<ScoredAgent>	ConversationRoutingData.getScoredAgents()
List<ScoredAgent>	RoutingConversationAttributesResponse.getScoredAgents()
List<ScoredAgent>	RoutingData.getScoredAgents()

Method parameters in com.mypurecloud.sdk.v2.model with type arguments of type ScoredAgent

Modifier and Type	Method	Description
ConversationRoutingData	ConversationRoutingData.scoredAgents(List<ScoredAgent> scoredAgents)	A collection of agents and their assigned scores for this conversation (0 - 100, higher being better), for use in routing to preferred agents
RoutingConversationAttributesResponse	RoutingConversationAttributesResponse.scoredAgents(List<ScoredAgent> scoredAgents)	Current scored agents on in-queue conversation
RoutingData	RoutingData.scoredAgents(List<ScoredAgent> scoredAgents)	A list of scored agents for routing decisions.
void	ConversationRoutingData.setScoredAgents(List<ScoredAgent> scoredAgents)
void	RoutingConversationAttributesResponse.setScoredAgents(List<ScoredAgent> scoredAgents)
void	RoutingData.setScoredAgents(List<ScoredAgent> scoredAgents)