Uses of Class
com.mypurecloud.sdk.v2.model.TouchpointResponse
Packages that use TouchpointResponse
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Uses of TouchpointResponse in com.mypurecloud.sdk.v2.model
Methods in com.mypurecloud.sdk.v2.model that return TouchpointResponseModifier and TypeMethodDescriptionID of agent.TouchpointResponse.associatedValue(BigDecimal associatedValue) The value attributed to this touchpoint.TouchpointResponse.conversationId(String conversationId) ID of conversation.TouchpointResponse.createdDate(Date createdDate) Date conversation happened.TouchpointResponse.mediaType(TouchpointResponse.MediaTypeEnum mediaType) Media Type of the touchpoint; allowed values are Email, Message and Voice.Additional information on the state of the touchpoint entity, populated when the touchpoint has an error.TouchpointResponse.state(TouchpointResponse.StateEnum state) Outcome Attribution Touchpoint status.Methods in com.mypurecloud.sdk.v2.model that return types with arguments of type TouchpointResponseMethod parameters in com.mypurecloud.sdk.v2.model with type arguments of type TouchpointResponseModifier and TypeMethodDescriptionvoidOutcomeAttributionResultsResponse.setTouchpoints(List<TouchpointResponse> touchpoints) OutcomeAttributionResultsResponse.touchpoints(List<TouchpointResponse> touchpoints) List of interactions that led to this outcome being achieved.