Uses of Class
com.mypurecloud.sdk.v2.model.WfmAgent

Packages that use WfmAgent

Package	Description
com.mypurecloud.sdk.v2.api
com.mypurecloud.sdk.v2.model

Uses of WfmAgent in com.mypurecloud.sdk.v2.api

Methods in com.mypurecloud.sdk.v2.api that return WfmAgent

Modifier and Type	Method	Description
WfmAgent	WorkforceManagementApi.getWorkforcemanagementManagementunitAgent(GetWorkforcemanagementManagementunitAgentRequest request)	Get data for agent in the management unit
WfmAgent	WorkforceManagementApi.getWorkforcemanagementManagementunitAgent(String managementUnitId, String agentId, Boolean excludeCapabilities, List<String> expand)	Get data for agent in the management unit

Methods in com.mypurecloud.sdk.v2.api that return types with arguments of type WfmAgent

Modifier and Type	Method	Description
ApiResponse<WfmAgent>	WorkforceManagementApi.getWorkforcemanagementManagementunitAgent(ApiRequest<Void> request)	Get data for agent in the management unit
Future<WfmAgent>	WorkforceManagementApiAsync.getWorkforcemanagementManagementunitAgentAsync(GetWorkforcemanagementManagementunitAgentRequest request, AsyncApiCallback<WfmAgent> callback)	Get data for agent in the management unit
Future<ApiResponse<WfmAgent>>	WorkforceManagementApiAsync.getWorkforcemanagementManagementunitAgentAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WfmAgent>> callback)	Get data for agent in the management unit
ApiResponse<WfmAgent>	WorkforceManagementApi.getWorkforcemanagementManagementunitAgentWithHttpInfo(String managementUnitId, String agentId, Boolean excludeCapabilities, List<String> expand)	Get data for agent in the management unit

Method parameters in com.mypurecloud.sdk.v2.api with type arguments of type WfmAgent

Modifier and Type	Method	Description
Future<WfmAgent>	WorkforceManagementApiAsync.getWorkforcemanagementManagementunitAgentAsync(GetWorkforcemanagementManagementunitAgentRequest request, AsyncApiCallback<WfmAgent> callback)	Get data for agent in the management unit
Future<ApiResponse<WfmAgent>>	WorkforceManagementApiAsync.getWorkforcemanagementManagementunitAgentAsync(ApiRequest<Void> request, AsyncApiCallback<ApiResponse<WfmAgent>> callback)	Get data for agent in the management unit

Uses of WfmAgent in com.mypurecloud.sdk.v2.model

Methods in com.mypurecloud.sdk.v2.model that return WfmAgent

Modifier and Type	Method	Description
WfmAgent	WfmAgent.acceptDirectShiftTrades(Boolean acceptDirectShiftTrades)	Whether the agent accepts direct shift trade requests
WfmAgent	WfmAgent.id(String id)	The globally unique identifier for the object.
WfmAgent	WfmAgent.languages(List<LanguageReference> languages)	The list of languages this agent is capable of handling
WfmAgent	WfmAgent.metadata(WfmVersionedEntityMetadata metadata)	Metadata for this agent
WfmAgent	WfmAgent.queues(List<QueueReference> queues)	List of queues to which this agent is capable of handling
WfmAgent	WfmAgent.schedulable(Boolean schedulable)	Whether the agent can be included in schedule generation
WfmAgent	WfmAgent.skills(List<RoutingSkillReference> skills)	The list of skills this agent is capable of handling
WfmAgent	WfmAgent.user(UserReference user)	The user associated with this data
WfmAgent	WfmAgent.workPlan(WorkPlanReference workPlan)	The work plan associated with this agent, if applicable
WfmAgent	WfmAgent.workPlanOverrides(List<WorkPlanOverride> workPlanOverrides)	The work plan overrides associated with this agent.
WfmAgent	WfmAgent.workPlanRotation(WorkPlanRotationReference workPlanRotation)	The work plan rotation associated with this agent, if applicable